Technician II

Service Operations – Robotic Surgical Technologies Location: North Haven, CT Schedule: Monday–Friday, 8:30 am–4:30 pm (potential shift: 12:00 pm–8:00 pm)Travel: None (onsite position) Careers That Change Lives Join a dynamic team at the forefront of surgical robotics innovation. You will play a crucial role in supporting service operations that directly impact patient outcomes. Come for a job, stay for a career. A Day in the Life Phase 1 (Approx. 4 Months): Crating & Uncrating Large Capital Equipment Safely crate and uncrate large surgical robotic systems and components within a warehouse environment. Use pallet jacks and other material handling equipment (forklift experience is a plus, but not required). Adhere to all safety protocols and use provided PPE. Physically handle equipment and parts, including lifting up to 50 lbs and standing or working on your feet for extended periods. Work collaboratively as part of a team under the supervision of the Distribution Supervisor. Phase 2: Pre-Delivery Inspection or Disposition Support Perform standardized, written pre-delivery inspection and testing of surgical robotic systems. Utilize computers and software for inspection processes (proficiency in SAP and Excel required). Support the disposition of inventory, including transacting items in SAP for scrapping, return to vendor, or internal use. Maintain accurate records and follow established protocols. Receive comprehensive training, including a two-week, hands-on program for inspection responsibilities. Other Responsibilities May Include Assisting with return inventory movements, triage, and preparation for failure analysis. Supporting lab activities and other duties as assigned. Must Have: Minimum Qualifications Minimum of 2 years of relevant experience; vocational or technical education/certification is a plus. Ability to lift up to 50 lbs and work on your feet for extended periods. Proficiency in English (spoken and written). Proficiency with Microsoft Excel. Ability to pass background check and drug screening. Nice to Have Experience with capital medical devices or surgical robotics. Experience operating pallet jacks; forklift experience is a plus. Experience working in a team environment. Proficiency with SAP or similar ERP system. Physical Job Requirements Work is performed primarily in a warehouse setting. Regular lifting and movement of large equipment. Standing and/or walking for most of the workday. Use of PPE as required. About Us Together, we can change healthcare worldwide. We push the limits of what technology, therapies, and services can do to help alleviate pain, restore health, and extend life. Join us and help shape the future. EEO Statement We are an equal opportunity employer and provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. #J-18808-Ljbffr