Customer Advisor, Leave
vor 2 Wochen
Customer Advisor, Leave & Relief - Aitkenvale, QLD 2 days ago – Be among the first 25 applicants Overview Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer‑centric company in Australia and New Zealand. Hours & Location The role is Monday - Friday, 30+ hours per week, with the following schedule: 9:15am – 4:15pm on Monday and Tuesday; 9:00am – 4:15pm on Wednesday and Friday; 9:15am – 5:15pm on Thursday. Your home branch will be Aitkenvale, but you will also be required to cover the Townsville branch, so a licence and transport are essential. Benefits Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards and insurance. Extensive range of benefits and discounted offers on travel, fitness, events and technology. Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave. Responsibilities Support the Aitkenvale branch by being the first point of contact for customers; putting them at the centre of everything you do. Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions. Demonstrate our Smarter Banking options (self‑service and digital) for customers; making banking simple, easy and secure. Qualifications A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers. A team player with a keen eye for detail ensuring every transaction is efficient and accurate. Customer‑centric thinking and an appreciation for inclusion and the diversity of our customers. No banking experience required – full training provided. Diversity & Inclusion A diverse and inclusive workplace works better for everyone. We build a culture of equity and respect, value authenticity, and foster an inclusive environment through employee resource groups. Recruitment Process For details on the recruitment process and accessibility, visit To discuss adjustment requirements, contact NAB Careers team via Candidate screening and interviews may be conducted prior to the closing date; we encourage early application. Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr
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