Enterprise Customer Success Manager
vor 2 Wochen
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from PLAYBOOK Building the highest performing revenue teams in APJ | GTM | SaaS The Company: A global provider of fraud prevention, finserv solutions. Foothold in eCommerce, financial services, retail industries. Leading platform that uses AI, ML, and advanced analytics to detect fraud. Market Opportunity: Fraud-detection demand is growing rapidly, driven by real-time, AI-driven detection needs and tighter regulatory scrutiny. Many mid-tier banks, neobanks and payment platforms lack advanced, scalable fraud tooling, creating an adoption window for third-party solutions Managing #1 account in ANZ, top 5 in all of APAC. Demonstrated success managing high-value accounts, selling complex technology solutions to enterprise clients. Skilled in driving and building relationships with executive leaders, including CFOs, CROs, and heads of key departments (Risk, Operations etc). Proactively identify and pursue upsell and cross-sell opportunities within existing client portfolios, collaborating with the solutions consulting team to drive sustainable revenue growth. Serve as the primary client contact, ensuring clear communication, strong relationships, and exceptional service delivery. Develop and implement strategic account plans to support client success and achieve revenue and growth objectives. About You: Exceptional problem-solving and negotiation skills, with a proven ability to resolve conflicts and manage complex, high-pressure situations Extensive experience in strategic account management and client relationship development within complex enterprise environments, preferably in the fraud prevention or payments sector Strong business acumen and strategic thinking, with the ability to understand client needs and align them with company solutions Executive presence - demonstrated ability to build and maintain strong relationships with key clients at various levels within an organisation. Compensation: Salary - Up to $175K base + annual bonus. Customer Success Manager (Scaled), Uber Direct ANZ Melbourne, Victoria, Australia Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Consulting, and Business Development Industries Software Development, Financial Services, and Business Consulting and Services #J-18808-Ljbffr
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Enterprise Customer Success Manager
vor 2 Wochen
Melbourne, Österreich Canonical VollzeitJoin to apply for the Enterprise Customer Success Manager role at Canonical 4 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global...
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Enterprise Customer Success Manager
vor 1 Tag
City of Melbourne, Österreich Canonical VollzeitEnterprise Customer Success Manager Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading...
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APAC Enterprise Customer Success Manager
vor 1 Woche
Council of the City of Sydney, Österreich Prometheus Group VollzeitA tech software company in Sydney is seeking an experienced Customer Success Manager to support enterprise customers across APAC. You will drive customer adoption and retention by building strong relationships, leading onboarding efforts, and collaborating with cross-functional teams. The ideal candidate has over 4 years of experience in enterprise software...
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Enterprise Customer Success Manager
vor 2 Wochen
City of Brisbane, Österreich Canonical VollzeitJoin to apply for the Enterprise Customer Success Manager role at Canonical . About Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Enterprise Customer Success Manager
vor 1 Tag
City of Brisbane, Österreich Canonical VollzeitJoin to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Strategic Enterprise Customer Success Manager
Vor 4 Tagen
Council of the City of Sydney, Österreich Autodesk, Inc. VollzeitA leading technology company in North Sydney is seeking a Customer Success Manager to enhance customer relationships and drive success for large enterprise clients. The role involves crafting success plans, mobilizing teams, and ensuring product adoption while maintaining strong customer rapport. Applicants should have over 5 years in customer-facing roles,...
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Senior Customer Success Manager, Enterprise
Vor 5 Tagen
Council of the City of Sydney, Österreich Atlassian VollzeitSenior Customer Success Manager, Enterprise Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Atlassian is looking for an Enterprise...
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Senior Enterprise Customer Success Manager – ANZ
Vor 4 Tagen
Council of the City of Sydney, Österreich Cloudflare VollzeitA leading technology firm in Sydney is seeking a Customer Success Manager to ensure the success of their enterprise customers. You will manage post-sale experiences, build strong relationships, and advocate for customers' needs. The ideal candidate has 5+ years in customer-facing roles within enterprise SaaS, strong organizational skills, and a background in...
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Enterprise Customer Success Manager
vor 1 Tag
Council of the City of Sydney, Österreich Canonical VollzeitCanonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers,...
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City of Brisbane, Österreich Canonical VollzeitA leading open-source software company in Brisbane, Queensland, is seeking an Enterprise Customer Success Manager to enhance customer experiences and reduce churn. This role involves onboarding new clients, coordinating complex projects, and managing customer portfolios. Ideal candidates should have at least 5 years of relevant IT experience and strong...
