Billing Support Analyst
vor 10 Stunden
Billing Support Analyst – Full-Time – 6 Month Contract – Hybrid Looking for your next challenge in a fast-paced, data-driven environment? Join a high performing Billing & Payments Operations team and play a key role in delivering accurate, seamless billing experiences for millions of customers every month. About the Role As a Billing Support Analyst, you’ll be part of a specialised second-level support group dedicated to identifying, analysing, and resolving billing anomalies before they impact customers. You’ll work across multiple billing and provisioning platforms, ensuring the integrity, accuracy, and reliability of billing processes that handle over 5 million accounts and billions of usage events monthly. What You’ll Do Investigate Billing Errors: Analyse bill-related issues, assess customer impact, and provide expert insights to identify and resolve root causes. Quality Assurance: Conduct thorough checks on new plans and offers to ensure billing accuracy. Data Integrity & Production Tasks: Perform daily production activities, run SQL reports, and ensure timely updates of billing data. Escalation Management: Act as a second-level escalation point for complex billing enquiries. Reconciliation & Controls: Identify data variances, maintain strong controls, and drive corrective actions. Proactive Monitoring: Spot trends, detect anomalies, and prevent issues before they reach customers. What Success Looks Like Timely resolution of billing issues within agreed SLAs Strong data accuracy and minimal billing error rates High-quality documentation and consistent process adherence Positive feedback from stakeholders and internal teams What You’ll Bring Experience in a production control or operational environment Background in telecommunications or similar technical industry (2+ years desirable) Strong Oracle SQL and UNIX knowledge Advanced analytical and numerical skills Ability to manage large data sets and troubleshoot complex issues Exceptional communication skills with the ability to explain technical concepts clearly A proactive mindset, attention to detail, and strong commitment to deadlines #J-18808-Ljbffr
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Billing Support Analyst — Hybrid, Data-Driven
vor 10 Stunden
Council of the City of Sydney, Österreich Future You VollzeitA leading telecommunications company is seeking a Billing Support Analyst for a full-time, hybrid, 6-month contract in Sydney. The role involves investigating billing errors, ensuring data accuracy, and providing second-level support for complex billing inquiries. Candidates should have strong analytical skills, experience in a technical environment, and...
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Billing Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Nuvei VollzeitOverview We are seeking a detail-oriented Billing Analyst to support the ANZ Revenue Assurance team in managing billing accuracy, pricing validation, and financial processes. This junior-level role is ideal for someone looking to build a career in billing, finance operations and payments while supporting the day-to-day accuracy of billing and collections...
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Billing Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Nuvei Corp VollzeitOverview The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Nuvei , the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout...
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Billing Analyst
vor 1 Woche
Council of the City of Sydney, Österreich Nuvei VollzeitThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options...
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Billing Analyst
vor 1 Woche
Council of the City of Sydney, Österreich Nuvei VollzeitA global fintech company is seeking a detail-oriented Billing Analyst for the ANZ Revenue Assurance team. The role focuses on managing billing accuracy, pricing validation, and financial processes. Candidates should have at least 2 years of experience in billing and finance operations, as well as advanced Excel skills. This position offers flexible working...
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Billing Operations Analyst – CRM
Vor 3 Tagen
City of Melbourne, Österreich South East Water VollzeitA leading water services provider in Melbourne is seeking a Billing Operations Analyst for a maximum-term opportunity. You'll deliver operational support for critical billing and CRM systems while ensuring high-quality customer service. The ideal candidate will have strong analytical, problem-solving, and customer service skills, alongside experience in IT...
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Epic Billing Analyst: On-Call Steady-State Expert
vor 3 Wochen
Council of the City of Sydney, Österreich Deloitte Touche Tohmatsu Ltd VollzeitA leading professional services firm in Australia is seeking an experienced Epic Professional Billing Analyst to provide steady-state support for a client. The ideal candidate will work collaboratively in a technology-driven environment, ensuring incident resolution and enhancement builds. Candidates should possess over 3 years of relevant experience and...
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Test Analyst
vor 3 Wochen
City of Melbourne, Österreich New World Management VollzeitTester Water Billing Project (3-Month Contract) About the Role We're seeking an experienced Tester to support a large-scale Water Billing project through a critical phase of delivery. This is a hands‑on contract role ideal for someone who thrives in fast‑paced project environments and enjoys partnering closely with end users to ensure successful...
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Billing & CRM Operations Analyst (Customer Apps)
Vor 5 Tagen
City of Melbourne, Österreich South East Water VollzeitA water utility company in Melbourne seeks a Billing Operations Analyst to support critical billing and CRM systems. The successful candidate will manage operational support services, perform system administration, and ensure quality customer service. Ideal candidates will possess strong analytical and problem-solving skills, along with experience in utility...
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Billing Operations Analyst – Customer Applications
vor 12 Stunden
City of Frankston, Österreich South East Water VollzeitA leading water utility provider in Frankston is seeking a Billing Operations Analyst to support operations across critical billing and CRM systems. The successful candidate will deliver customer service excellence, perform system administration, and participate in after-hours billing processes as required. Candidates should have good analytical skills and...
