Commercial Operations Analyst

vor 3 Wochen

Council of the City of Sydney, Österreich Xprt Dev Vollzeit

The Company... Our client, a global SaaS company are undertaking a strategic upgrade of their billing infrastructure to Zuora that will transform how they manage their quote to cash operations. This is a critical initiative that requires dedicated focus on process documentation, stakeholder enablement, and operational excellence during the transition period. The Role... As a Commercial Operations Analyst, you'll play a pivotal role in ensuring business continuity and operational efficiency during the billing system transformation. You'll be responsible for: Process mapping, documenting, and optimizing the entire quote to cash journey from initial quote creation through to cash collection Working closely with cross-functional teams including Sales, Finance, and market operations. Create comprehensive documentation of how the sales team generates quotes and processes orders within Salesforce Develop clear, user-friendly training guides that demonstrate revenue presentation and reporting Partner with Sales, Finance, and operations teams to understand and document customer requirements Identify process gaps and improvement opportunities Work out ways of bridging the gap between customer needs and internal operational capabilities Enable smooth transaction flow and handoffs between teams Support the transition to the new billing platform through process standardization About you...To be successful in the role you will have: Background in commercial operations, business operations, or revenue operations using Salesforce Demonstrated experience developing and documenting quote to cash or order to cash processes Strong stakeholder management skills with ability to work across multiple departments Excellent organizational and project management capabilities Process mapping and documentation expertise Proficiency with Salesforce and business systems Experience in SaaS or subscription-based business models Familiarity with billing platforms (Zuora experience a plus), FP&A or commercial analysis Experience supporting system implementations or migrations If you thrive in dynamic environments, enjoy bringing order to complexity, have a natural curiosity for understanding how systems and processes work, and you excel at translating technical workflows into clear, accessible documentation then this is the the perfect next step for youThis role would suit a junior to mid-level FP&A professional, commercial analyst, or operations specialist looking to gain valuable experience in a high impact transformation project. As this is a 6 month fixed term contract WHV candidates can be considered. To find out more please call Jenny on or email About SB Recruitment Pty Ltd This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying. Looking for More Opportunities? Explore more jobs with upfront salary details that respect your worth. #J-18808-Ljbffr

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