Director, Solution Engineering

vor 2 Wochen


Council of the City of Sydney, Österreich Appian Vollzeit

Director, Solution Engineering Join to apply for the Director of Solution Engineering role at Appian. About the Role We are seeking an experienced Director of Solution Engineering to lead a team of Lead Solution Engineers responsible for providing white‑glove Technical Support and Appian Cloud services to Appian’s most important customers. This role plays a crucial part in delivering outstanding customer support throughout the development, deployment, and production use of the Appian platform. The ideal candidate has a deep technical background, a knack for creative problem‑solving, and proven leadership skills. In this role, you will be responsible for the overall success and development of your team, as well as the technical health of the accounts they serve. You will act as an escalation point for your team and for Appian’s leadership on critical technical issues, coordinating a response across multiple departments and ensuring seamless communication with our customers, including C‑Level executives. You will also act as a mentor for the broader APJ Solution Engineering team, helping to define best practices, contribute to our technical knowledge base, and mentor engineers at all levels. This is a unique opportunity to lead a team that is vital to Appian’s customer relationships and long‑term growth. Key Responsibilities Lead, mentor, and develop a team of Lead Solution Engineers accountable for driving customer satisfaction and success across their assigned accounts. Support Lead Engineers in managing customer relationships, handling escalations, and coordinating cross‑functional dependencies, while ensuring balanced workload distribution. Collaborate with specialized support teams and engineering stakeholders to manage critical incidents and ensure timely resolution. Conduct regular performance reviews, providing clear, constructive feedback to foster continuous growth and accountability. Drive professional development through coaching, mentoring, and structured career planning, aligned with both individual aspirations and business goals. Oversee team operations including



  • Council of the City of Sydney, Österreich Appian Vollzeit

    Director, Solution Engineering Join to apply for the Director of Solution Engineering role at Appian. About the Role We are seeking an experienced Director of Solution Engineering to lead a team of Lead Solution Engineers responsible for providing white‑glove Technical Support and Appian Cloud services to Appian’s most important customers. This role...


  • Council of the City of Sydney, Österreich Appian Vollzeit

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a...


  • Council of the City of Sydney, Österreich Appian Corporation Vollzeit

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a...


  • Council of the City of Sydney, Österreich Appian Vollzeit

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a...


  • Council of the City of Sydney, Österreich Appian Vollzeit

    A leading software company is seeking an experienced Director of Solution Engineering. This role involves leading a team to provide exceptional technical support and coordinating responses during escalated customer incidents. The ideal candidate has over 10 years of leadership experience and a strong background in troubleshooting complex issues. Effective...


  • Council of the City of Sydney, Österreich Appian Corporation Vollzeit

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a...


  • Council of the City of Sydney, Österreich Appian Vollzeit

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a...


  • Council of the City of Sydney, Österreich Appian Vollzeit

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a...


  • Council of the City of Sydney, Österreich Appian Vollzeit

    A leading software company in Sydney is seeking an experienced Director of Solution Engineering to lead a team providing top-tier technical support. The ideal candidate has over 10 years of experience and excels at problem-solving and leadership. Responsibilities include mentoring engineers and overseeing customer relationships. This role offers...


  • Council of the City of Sydney, Österreich Calibre Global Consulting Vollzeit

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