Front Office

Vor 2 Tagen

Noosa Shire, Österreich Netanya Noosa Vollzeit

Join a fantastic team, in one of the most sought-after locations in Queensland. Netanya Noosa is located at the Paris end of Hastings Street. An Australian Owned Family company creating memories for generations. The Position We are seeking a dedicated and customer focused Guest Services / Reservations Agent to join our Front Office team in a full-time or permanent part-time capacity. As the first point of contact for our guests, you will play a vital role in ensuring a seamless, welcoming, and memorable experience throughout their stay. About You We are looking for a friendly, motivated, and service orientated individual who is passionate about creating exceptional guest experiences. To succeed in this role, you will ideally bring: Previous experience in office administration or a similar front of house role (preferred but not essential) A natural ability to connect with people and build rapport Excellent communication and organisational skills High attention to detail, with a proactive and positive mindset A strong focus and passion for delivering outstanding guest service Strong computer literacy with confidence in navigating various systems and software applications Good local knowledge of Noosa’s attractions, restaurants, and surroundings The ability to multitask and perform well under pressure in a dynamic environment Availability to work a flexible roster, including mornings and evenings (between 7am and 9pm), weekends, and public holidays As a member of the Netanya team, you will play a key role in delivering exceptional service and professionalism, with a strong focus on providing a first-class guest experience. NETANYA Noosa - celebrating 30 years of “The NETANYA Experience” to generations of guests across the world. About the role Join the team to guide the front office’s day-to-day operations with expertise. Participate and assist the guest check-in / out process looking ahead Guest Experience with effective skills in people management from enquiries to concerns Maintain exceptional standards ensuring all team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out The successful applicants will have: Have at least ONE year previous Office / Reception / Reservations experience in a hands-on role. Proficiency in using reservation and / or property management systems is a plus Ability to multitask and thrive under pressure, Excellent communication, both written and spoken What We Offer Absolute Beachfront to enjoy after your shift with lunchroom & change facilities Uniform including shoes are provided Friendly team based environment to get the job done Annual Health Vaccinations (flu & whooping cough) External Professional Training & Development Social events during the year Providore on Hastings & Hastings Street discount benefits If you would like to be considered for this opportunity, please click on the Apply Now tab below. Only short-listed applicants will be contacted within 14 days of application. Permanent residents only may apply. Netanya conducts pre-employment checks throughout the recruitment process including police checks. #J-18808-Ljbffr

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