Tech Support

vor 1 Woche

Port Stephens Council, Österreich The Onset Vollzeit

Overview The Onset — Williamtown, New South Wales, Australia Join to apply for the Tech Support / Helpdesk - Level 1-2 role at The Onset . Location: Williamtown, NSW. Type: 12 Month Contract (potential to extend). Clearance: NV1 required (Australian citizens only). What you’ll be doing Provide IT support and troubleshoot moderately complex delivery systems or network issues. Escalate and coordinate with vendors on hardware or networking problems. Assist with configuration management of basic computing delivery systems. Ensure documentation is kept up to date and aligned with policies and procedures. Respond to service desk tasks and support tickets in a timely, professional manner. Ensure IT operations meet industry standards and compliance requirements. What we’re looking for 3+ years' experience in PC support, specifically Windows 10/11 environments. Strong understanding of networked PCs and peripherals. Excellent communication and troubleshooting skills. Certificate-level IT qualifications (ideally with 4+ years' relevant experience). Ability to work independently, take initiative, and follow through. NV1 clearance (Australian citizens only). Willingness to travel to remote sites as needed, and occasionally work out-of-hours/on-call. Valid driver’s license. Bonus points Experience in secure environments. Thrives in fast-paced, high-trust teams. Love tech but also like keeping things hush-hush. Interested? Apply online or contact Steven at . Note: This role operates at SECRET and TOP SECRET clearance levels with the client. NV1 clearance required. Job details Seniority level: Entry level Employment type: Contract Job function: Information Technology Industries: Staffing and Recruiting #J-18808-Ljbffr

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