Housing Manager

What does this amazing career journey in Social Housing look like? Your new career journey starts HERE Say goodbye to mundane work days and embrace change You will be surrounded and supported by people who are invested in your success People who are committed to positivity and making a difference to the community. This position will see you guided and mentored by our Team Leader and together we will achieve great outcomes. What will your new day look like? You will enrich people's lives through forging strong relationships with tenants and landlords. Manage and maintain a dynamic property portfolio. Assist and guide tenants to successfully manage their arrears including early intervention in arrears recovery to ensure sustainable tenancies. This includes meeting compliance reporting specific to arrears management. Undertake periodic inspections, including ingoing/outgoing inspections. Facilitate support and solutions for repairs and maintenance of tenancies. Process lease sign ups with compassion and empathy. Resolve tenancy issues through attending VCAT hearings. Help support our tenants and create thriving communities. Is this you? Passion, drive, enthusiasm? Then we need you Do you believe in everybody's “right” to have a place to call home? Are you energised and motivated by building relationships? Do you pride yourself on impeccable attention to detail? Are you proficient in tenancy management system? Do you relish accountability? Do you face challenges head on with positivity? Are passionate about providing the best possible customer service experience you can? About Evolve Housing Evolve Housing Limited is one of Australia's leading not-for-profit Community Housing Providers (CHPs), focusing on providing social and affordable housing. We provide innovative housing services and solutions to those in need and develop partnerships that provide positive social outcomes for individuals and their communities. Evolve Housing has over 25 years' experience in property and tenancy management and a reputation for social excellence. With a current portfolio of over 4,000 social and affordable properties housing over 10,000 people, we offer the opportunity to work for a dynamic and rapidly growing organisation. What you will need to begin this journey Demonstrated knowledge and understanding of the community or social housing system and/or a minimum of two (2) years' experience in property or tenancy management in the private rental sector. Awareness of the social and community housing sector services and principles. Commitment to delivering an excellent customer service experience. Strong computer literacy skills and ability and capacity to learn IT operating systems. Are a self starter who is organised and able to prioritise. Love collaborating and working in a team. Possess a current Drivers Licence. Willingness to obtain a National Criminal Record Check. Willingness to obtain a NDIS check. Benefits You will be part of a culture with true purpose, where we care about helping our clients and our community drive. You will be guaranteed flexibility with a 35-hour week and working from home options. You will secure a career that takes you places through ongoing career development. What happens next? To apply, submit your resume and a covering letter addressing all selection criteria. Equal Opportunity Evolve Housing encourages Aboriginal and Torres Strait Islander applicants to apply. Evolve Housing welcomes applicants from Culturally & Linguistically Diverse backgrounds. Evolve Housing is a proud LGBTQI+, family friendly certified organisation that thrives on creating and sustaining a diverse and inclusive culture. Privacy Statement Evolve Housing is committed to respecting and protecting the privacy and rights of individuals in relation to their personal information. Our Privacy Policy outlines how we collect, use, store, and disclose information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Please refer to our Privacy Policy on the Evolve Housing website if you would like more detailed information. You may also request a copy of the Privacy Policy from any Evolve Housing employee. #J-18808-Ljbffr