Solution Design Manager

Australian Citizens residing in Australia only respond. Contract start 01 October 2023 to 12 months, 2 x 12 months extensions. Services Australia is seeking to identify suitable Candidates to perform the role of Business Analysts, Systems Analysts and Solution Design Managers up to manager levels to support the agency to document business requirements, capture business needs, and design, create, evaluate, and document ICT solutions in new and existing ICT systems. Solution Design Managers are responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. They are responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions. Solution Design Managers exercise a considerable degree of independence, with decision making substantially dependent on their high-level judgement and consideration of wider agency implications. They drive innovation, change in workplace practices, and organise work in the context of competing priorities and strategic direction. The level of Security Clearance required for a Role will be confirmed at the time of Contract. Job Title Solution Design Manager Main Duties Duties may include, but not limited to, some or all of the following: lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow oversee the development and implementation of the ICT solution highlight and identify gaps in existing functionality and functional undertake and contribute to business management, strategic planning, and workforce planning manage team contribution to the costing process and ensure project deliverables and milestones are met on time and within budget report on the achievement of business outcomes, key performance indicators and quality assurance to manage overall performance monitor and manage work output and quality against established performance standards through interpretation of quality analysis and reporting encourage innovation, continuous improvement and manage and support change build action plans and make operational decisions on policies, tactics and resources critical to the business prepare and review a range of written material including technical and collaborate with a broad range of internal and external stakeholders to achieve project outcomes, build service delivery capability, and influence business outcomes Main skills/attributes Skills for the Information Age (SFIA) required: Business process improvement BPRE - Level 5 Enterprise and business architecture STPL - Level 5 Requirements definition and management REQM - level 5 Stakeholder relationship management RLMT - Level 5 Ability to: think strategically and align operational activity accordingly grasp expectations and concerns, and negotiate quality outcomes develop and manage a range of internal and external stakeholder relationships manage and resolve conflict using appropriate strategies understand the audience and context, and effectively tailor communication manage staff and competing priorities to achieve quality outcomes and project completion assess risks and implement mitigation strategies undertake objective, systematic analysis and draw accurate conclusions based on evidence make decisions based on professional judgment, risk evaluation and in the context of the environment develop long term plans for the team and manage work in the context of business priorities work highly independently under broad direction and act Collaboratively Every application requires to address selection criteria as part of application submission. #J-18808-Ljbffr