Administration Officer

Administration Perth Casual Icon Cancer Centre Australia Join a Friendly and Supportive Team | Medical Administration | Casual Rates | Weekdays Only | Comprehensive Cancer Care Centre | Midland, WA. Medical Administration Role within a Collaborative Team. Casual, Monday to Friday Shifts (No Weekends). Extra Hours Available Excellent Hourly Rate, Development Progression Opportunities. Make a Real Difference at our Comprehensive Cancer Care Centre – Midland, WA. About the Role Due to the recent expansion of services and clinicians at our Midland centre, we are seeking a Casual Administration Officer to support our growing team. This role is critical to ensuring safe management of patient information. You will provide high-quality administration, secretarial, and reception support across our Surgical, Radiation Therapy, Oncology, and Haematology departments. Responsibilities include patient admissions and discharge, accurate appointment scheduling, billing, and timely processing of clinical documentation received through multiple channels (fax, email, post, Healthlink, and in-person). This position reports to the Administration Manager and offers casual weekday shifts during business hours, with additional hours available. Key Responsibilities Welcoming patients and accurately collecting personal details Scheduling appointments and triaging referrals across departments Managing incoming documentation (dictations, letters, diagnostics, patient notes) Answering calls and responding to enquiries professionally Processing patient billing and balancing daily banking Monitoring and maintaining patient administration pathways Ensuring compliance with privacy and health information legislation Maintaining accurate patient records across multiple systems About You / Qualifications You're a team player who enjoys stepping in to help wherever needed, gets things done, and takes pride in delivering accurate, timely work. You're comfortable working independently but also thrive in a collaborative environment where everyone supports each other to achieve great outcomes for patients. Previous experience in hospital or day procedure centre administration (highly desirable) Proficiency with electronic practice management systems and Microsoft Office Understanding of medical terminology and health insurance processes (Medicare, DVA, Private Health) Ability to work autonomously and collaboratively in a fast-paced environment Strong organisational skills and attention to detail to meet compliance standards Effective communication and problem-solving skills when dealing with sensitive issues Commitment to Icon's values and delivering exceptional patient service About Icon Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 70+ team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world‑leading care and helping address the global cancer burden. Why Our People Choose Us Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally. Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Connection, at Heart: Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. Opportunity, at Hand: We're constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities. Inclusion & Diversity Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds. Health & Safety Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs. #J-18808-Ljbffr