Future Students Advisor

Future Students Advisor – Alphacrucis University College Join Alphacrucis University College — and help shape students’ futures. Alphacrucis University College (AC) is a leading Christian higher-education institution committed to transforming lives through Christ-centred teaching, research and training. As a Future Students Advisor, you will play a vital role in guiding prospective students toward the next step in their education and career journey. If you’re passionate, people-focused, and excited about helping others find their purpose, we’d love to hear from you. About the Role As a Future Students Advisor, you will be the first point of contact for future AC students—building relationships, answering questions, and guiding applicants through their pathway into higher education. You’ll work across phone, video, online platforms and in-person events, representing AC with warmth, professionalism, and genuine care. You’ll also play a key role in achieving student recruitment goals, utilising our CRM and technology tools, and collaborating with a supportive and energetic team. Key Responsibilities Build Connections Engage with prospective students through video calls, phone conversations, email and in-person interactions at events. Serve as an ambassador for Alphacrucis, helping individuals understand their study options in line with their life and career goals. Achieve Goals Work towards (and aim to exceed) new student recruitment targets for each intake. Maintain a positive, collaborative, and motivational approach with both students and team members. Use marketing CRM tools to track and manage all communication with future students. Collaborate with the team to improve systems, processes and the student experience. Ensure all communication aligns with AC guidelines and service standards. Daily Activities Include: Making and receiving phone calls with enquirers, applicants and prospective students. Meeting or surpassing call and connection benchmarks. Responding to enquiries promptly and professionally. Supporting and driving applicants to enrol in AC courses. Representing AC at online webinars and in-person expos/tradeshows. Providing input and feedback to the Marketing Team when required. Other Duties Complete additional tasks as requested by management. Attend occasional weekend expos or events. Travel and occasional overnight stays may be required. Person Specification Qualifications Minimum of High School completion. Driver’s licence and access to a car desirable. Studies in Christian Ministry, Business, Teaching or Counselling are advantageous. Experience Customer service or outbound calling roles Office administration or sales Experience with MS Office and Windows Higher Education (HE) or VET sector experience Working with international students or experience as one Knowledge Microsoft Office/Windows AC courses or related disciplines HE and VET systems Excellent phone manner Strong written and verbal communication Customer-service focus across all channels Conflict management capability Strong time management and organisation Ability to work under pressure Team-oriented and collaborative Comfortable with cold calling Proficient with MS Office and general tech systems Personal Attributes Friendly, patient and positive Confident conversational abilities Professional and adaptable Motivated and proactive Strong attention to detail How to Apply? Please send your cover letter and CV to by 19 December 2025. Note: Only shortlisted candidates will be contacted. Seniority level Entry level Employment type Full-time Job function Education and Training Industries Higher Education Referrals increase your chances of interviewing at Alphacrucis University College by 2x Sydney, New South Wales, Australia 1 day ago #J-18808-Ljbffr