Manager, Digital Transformation

## **Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.**Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.## **The Opportunity**The **Manager, Digital Transformation**, based at our **Macquarie, Sydney office**, will play a key role in shaping Cochlear’s digital marketing future. As a strategic leader and champion of digital innovation, you’ll drive operational excellence, define the future-state digital strategy, and lead the adoption of technologies such as AI, cloud, and data analytics.You will **own and enhance Cochlear.com**, our global website, ensuring it delivers world-class customer experiences and supports business growth. As the **Product Owner** for our digital product squads, you’ll lead a high-performing technical team to deliver impactful digital initiatives that elevate both the customer and candidate journey.## **Responsibilities include:*** Lead the **future-state strategy** and roadmap for Cochlear’s website and digital platforms.* Champion innovation and continuous improvement to ensure the business is future-ready.* Collaborate with global, regional, and functional stakeholders to align priorities and deliver impactful releases.* Partner with UX, development, and content teams to deliver a seamless, high-performing digital experience.* Apply an **experimentation mindset**, leveraging user insights and A/B testing to optimize conversion and engagement.* Drive a culture of learning, innovation, and excellence within your team.* Stay ahead of digital trends, identifying opportunities for strategic innovation and growth.* Lead and develop a high-performing team, providing coaching, feedback, and clear direction.This is a rare opportunity to **own and transform a global digital platform** in a purpose-driven organization that changes lives every day. You’ll influence Cochlear’s digital evolution—partnering with leaders worldwide, experimenting with emerging technologies, and guiding the future of digital customer and candidate engagement.As the leader of a global digital team, you’ll have the autonomy to shape the strategic direction of our digital ecosystem while mentoring others and contributing to a culture of continuous improvement and innovation.## ## **About You**You are a **strategic and forward-thinking digital leader** with deep expertise in managing large-scale web ecosystems. You thrive on turning complex business needs into clear digital solutions, balancing innovation with practicality. You enjoy leading cross-functional teams, driving change, and delivering measurable results in a fast-paced global environment.## **Required Skills*** 7+ years’ experience in **digital product ownership** and managing web development teams.* Strong expertise with **enterprise CMS platforms** (preferably Sitecore).* Proven track record managing **complex, multi-market websites**.* Solid understanding of **accessibility standards (WCAG)** and compliance requirements.* Excellent **project management** and organizational skills with the ability to manage competing priorities.* Strong **communication and stakeholder management** skills across global, matrixed environments.## **Desired Skills*** Experience in **healthcare, medical devices, or other regulated industries**.* Familiarity with **SEO, analytics, and UX design principles**.* Experience working in **agile environments** with cross-functional teams.* Knowledge of **Digital Asset Management (DAM)** systems and integrations.* Demonstrated success in **improving digital content and workflow processes**.If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.#CochlearCareers**How we recognise your contribution**At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.For more information about Life at Cochlear, visit