Quality Assurance Officer
vor 4 Wochen
The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need in our community and shaping a more just and compassionate society.
For more information about working at Vinnies please click here. Job Description:Your Role
In this unique opportunity, you will report directly to the Director of Clinical Governance and Quality, working within a dedicated team to deliver our Care and Support Quality Framework across various services, including Housing & Homelessness, Health & Other Drug Services (AOD), and Diversity & Inclusion.
Your stakeholder management skills will be essential in connecting with leaders across our diverse services. You will play a key role in fostering a culture of continuous improvement while demonstrating excellent communication and self-awareness when engaging with our employees at all levels of the organisation. You will be passionate about what you do every day and the difference you, our team and the wider Society make for those most disadvantaged in our communities.
Your ResponsibilitiesSupport and monitor the Care and Support Quality Framework alignment across the organisation.Lead and support accreditation and audit processes in accordance with NDIS, ACQSC, RACGP, and clinical care standards.Develop and evaluate clinical care and operational practices ensuring compliance with regulatory bodies, applicable legislation, and best practice.Provide leadership in improving and sustaining the quality and effectiveness of clinical care and quality services delivered striving for excellence.Develop and implement tools and resources to support internal quality audits.Lead and oversee quality improvement projects/audits and monitor to support continuous improvement.Provide leadership and direction to key staff & stakeholders who are developing local quality processes and procedures.Develop quality assurance processes including audits to identify areas for improvement in service delivery.Demonstrated capability and experience working with quality management systems that support incident and risk management processes.Profile Description:You Will NeedIn-depth knowledge and experience in quality management and contemporary approaches.Relevant tertiary qualifications and experience in healthcare, social services, or related sectors such as disability services or aged care.A strong commitment to teamwork, with genuine motivation, passion, and a proactive attitude.The ability to thrive in a fast-paced, changing environment, demonstrating flexibility and high standards while serving as a positive role model.A proactive mindset and demonstrated capacity for continuous improvement.Experience in clinical incident management, investigations, and compliance reporting to regulatory bodies.Excellent interpersonal and relationship management skills, with a proven ability to collaborate effectively with internal and external stakeholders.The ability to adapt to changing circumstances and think creatively when addressing challenges.Strong communication and presentation skills, including the ability to develop accurate reports, briefing papers, and other documents.A high-level understanding of current issues facing the not-for-profit sector and incorporated not-for-profit organisations.Apply NowIf this sounds like you, don't wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and please clearly highlight how you meet the role requirements.
If you have any questions about the role, please email: quoting: Senior Quality Partner *Recruitment Agencies: At this time, we are not partnered with any recruitment agencies for this position and are unable to accept referrals. We kindly ask that all candidates apply directly.
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs, and applicants of all ages. If you are a candidate with a disability, please let us know if you require any support to participate in the application and recruitment process.
The Society is committed to being a Child Safe organisation; further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health/medical assessment may be required for some roles.
We Offer:Flexible working arrangements and competitive salaryNot-for-Profit salary packaging tax-free benefits, increase your take-home pay up to 15kBe part of a supportive and dynamic team with great opportunities for your professional development #J-18808-Ljbffr
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