Principal DevOps Engineer

Principal DevOps Engineer Join to apply for the Principal DevOps Engineer role at NSW Department of Customer Service. NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$149,739.00/yr - A$173,174.00/yr Full-Time (35hpw) Temporary to June 2027 Salary Range $149,739 - $173,174pa + super Flexible location across Revenue NSW offices with hybrid working Key Responsibilities Work collaboratively within the Development Operations (DevOps) team and broader Revenue Digital and Department of Customer Service teams to lead automation initiatives, establish software standards, service modularity, testing standards, and deployment/management of cloud native services Lead the effort to solve complex technical problems and produce the highest quality solutions. Lead by example and demonstrate a high degree of self-awareness, and awareness of your impact on people and a sharp understanding of people dynamics Actively contribute to and guide innovation in DevOps practices and incorporate agile delivery approaches and technologies that assist with the development and delivery of high‑quality software in accordance with Revenue Digital DevOps best practice. Lead the delivery of efficient/repeatable platform engineering and application maintenance tasks Deliver technical consulting and subject matter expertise to projects, including pre‑project to ensure risks, interdependencies and exceptions are identified, mitigated, or escalated and solutions are formulated in alignment with ICT strategy and architecture Support and mentor colleagues and the broader Revenue Digital team in DevOps culture. Qualifications Proven experience leading DevOps projects and interacting with IT and Business stakeholders Extensive experience with cloud native design patterns in a microservices environment - AWS is essential Proven experience of development and test tools with CI/CD pipelines for cloud native (GitLab) and non-cloud native (Bamboo) Strong knowledge of Cloud networks and Security Extensive experience with software versioning systems GitLab, Subversion preferred Ability to write effective technical documentation such as tutorials and design specifications and present to broader team and stakeholders Extensive experience in Python, Shell scripting and Java Proven ability to lead and execute implementation, documentation, integration, and support operations and projects Proven experience to work quickly while maintaining strong attention to detail and accuracy Strong communication and facilitation skills to contribute to workshops, mentor other DevOps engineers and cross‑skill colleagues and stakeholders across the Department of Customer Service In depth experience with logging and monitoring at large scale (AWS CloudWatch, Splunk) Experience with Batch processes (Autosys) AWS Cloud Certification or willingness to attain is desirable About Revenue NSW Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt. Revenue NSW Digital is responsible for the delivery of state‑of‑the‑art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government. We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices – Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. Why work for Revenue NSW? Flexible office location across NSW Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts Accrued Days Off (days in lieu) in addition to Annual Leave Ongoing access to industry approved self‑learning tools Career agility including opportunities to work on different programs The opportunity for meaningful work that matters to all of us in NSW Corporate wellbeing programs with access to Fitness passport Further Information For more information about this role, including access to the role description, click 'apply'. Closing Date: 10am, Thursday 20th November 2025 Commencement in this role is expected to occur in early 2026. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351. #J-18808-Ljbffr