Head of Customer Operations

vor 3 Wochen

Council of the City of Sydney, Österreich Qantas Group Vollzeit

A leading airline company is seeking a Head of Customer Operations & Channel Optimisation to drive the redesign of its customer contact model. This executive position involves transforming customer service through digital initiatives and reducing operating costs. The ideal candidate will have extensive experience in leading large-scale transformations and a deep understanding of omni-channel strategies. This full-time role is based in Sydney and offers a range of employee benefits including discounted travel and flexible leave options.#J-18808-Ljbffr

  • Head of Customer Operations

    vor 3 Wochen

    Council of the City of Sydney, Österreich Qantas Airways Limited Vollzeit

    Job Overview Job Description Drive the redesign of Qantas’ customer contact model, shaping a digital-first future for customer service. Influence enterprise-wide decisions that deliver measurable improvements in efficiency and customer experience. Permanent role based at our Mascot Campus. We’ve always been pioneers, and we’re proud to see that spirit...

  • Head of Customer Operations

    vor 3 Wochen

    Council of the City of Sydney, Österreich Qantas Group Vollzeit

    Drive the redesign of Qantas customer contact model shaping a digital-first future for customer service. Influence enterprise-wide decisions that deliver measurable improvements in efficiency and customer experience. Permanent role‑based at our Mascot Campus We’ve always been pioneers and we’re proud to see that spirit in our people today. Our...

  • Head of Customer Operations

    vor 3 Wochen

    Council of the City of Sydney, Österreich Qantas Vollzeit

    Head of Customer Operations & Channel Optimisation Drive the redesign of Qantas’ customer contact model, shaping a digital‑first future for customer service. Influence enterprise‑wide decisions that deliver measurable improvements in efficiency and customer experience. Permanent role based at our Mascot Campus. The Head of Customer Operations & Channel...

  • Head of Customer Operations

    vor 3 Wochen

    Council of the City of Sydney, Österreich Qantas Airways Limited Vollzeit

    A leading airline company is seeking a Head of Customer Operations & Channel Optimisation to transform its customer contact model. The role demands significant experience in overseeing large-scale transformations within contact centre operations and requires a strong ability to lead digital initiatives. You will engage with various stakeholders to shift...

  • Head of Customer Operations

    vor 3 Wochen

    Council of the City of Sydney, Österreich Qantas Airways Vollzeit

    Head of Customer Operations & Channel Optimisation Drive the redesign of Qantas’ customer contact model, shaping a digital-first future for customer service. Influence enterprise-wide decisions that deliver measurable improvements in efficiency and customer experience. Permanent role based at our Mascot Campus We’ve always been pioneers, and we’re...

  • Head Of Operations

    vor 3 Wochen

    Council of the City of Sydney, Österreich Mufg Pension & Market Services Vollzeit

    A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...

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    Council of the City of Sydney, Österreich Link Group Vollzeit

    Overview The Head of Operations is responsible for creating policies to help achieve strategic goals and coordinate business operations to fulfill client and customer expectations. The Head of Operations will manage a service delivery team to drive exceptional customer experience to the listed Clients and their investors through outstanding people and...

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    Council of the City of Sydney, Österreich Mufg Corporate Markets Service Co Pty Vollzeit

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    Council of the City of Sydney, Österreich Lightning HR PTY LTD Vollzeit

    Head of Operations Brookvale NSW Salary: $150,000 + Super + BONUS A well‑established manufacturing company based in Brookvale is seeking a hands‑on, people‑focused Head of Operations to lead day‑to‑day production, drive efficiency, and support a range of operational improvement projects. You will be reporting directly to the CEO and be part of the...

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    Council of the City of Sydney, Österreich Ingenia Communities Group Vollzeit

    Head of Operations Residential - NSW & VIC As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income‑generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights...