Senior IT Service Desk Lead — ITIL/ITSM, M365, Hybrid

vor 3 Wochen

Council of the City of Sydney, Österreich Dynamo Recruitment Vollzeit

A prominent Australian Government Body is looking for a Senior Technical Service Desk Team Lead to enhance the performance of its IT Service Desk. This full-time role offers hybrid working arrangements based in Sydney CBD. Ideal candidates should possess at least 5 years in IT support and 2 years in a supervisory position, with solid knowledge of ITIL principles and practical experience in ITSM platform implementation. The role involves leading service operations, ensuring quality, and driving continuous improvements.#J-18808-Ljbffr

  • Senior Technical Service Desk Team Lead

    vor 3 Wochen

    Council of the City of Sydney, Österreich Dynamo Recruitment Vollzeit

    Senior Technical Service Desk Team Lead (ITIL ITSM M365) Our client, a large Australian Government Body is seeking a talented Senior Technical Service Team Lead to manage and uplift the day-to-day performance, capability, and customer experience of the Organisation's IT Service Desk. This is a permanent full‑time role, offering a hybrid work set up based...

  • APAC IT Environment

    vor 3 Wochen

    Council of the City of Sydney, Österreich INNOVATE IT AUSTRALIA Vollzeit

    A leading IT services firm is seeking a Head of Overseas Operations to oversee the Asia-Pacific region. The ideal candidate will bring at least 15 years of experience along with ITIL certification. Responsibilities include managing ITIL processes, ensuring reservations for environments, and tracking deployment status. This mid-senior level role demands...

  • IT Environment Strategy Lead – ITIL

    vor 3 Wochen

    Council of the City of Sydney, Österreich BURGEON IT SERVICES Vollzeit

    An IT Services firm in Sydney is looking for a Business Development Manager for a 6-month contract. This mid-senior level role requires over 15 years of experience in IT, particularly in ITIL processes and stakeholder management. The successful candidate will oversee deployment strategies and manage test environments while driving improvements in service...

  • Director, Enterprise Systems

    vor 3 Wochen

    Council of the City of Sydney, Österreich UTS College Vollzeit

    An educational institution in New South Wales is seeking a Manager for Enterprise Systems and Service Excellence. This full-time role involves managing the Service Desk, overseeing ITSM frameworks, and delivering high-quality IT services. The ideal candidate will have over 5 years in senior IT leadership, strong people management skills, and ITIL...

  • Service Desk Manager – Hybrid, Sydney IT Leader

    vor 6 Stunden

    Council of the City of Sydney, Österreich Allens Corporate Services Vollzeit

    A leading corporate services firm in Sydney seeks a Service Desk Manager to oversee the Service Desk team, ensuring high-quality technical support and maintaining IT service standards. Duties include managing vendor relationships, implementing process improvements, and executing technology rollouts. The ideal candidate holds ITIL certification, has robust IT...

  • Sydney Service Desk Manager | ITIL Expert

    vor 6 Stunden

    Council of the City of Sydney, Österreich Allens Vollzeit

    A leading law firm in Sydney seeks a Service Desk Manager to lead their Customer Services team. The role entails managing a high-quality technical support team, driving improvements in service delivery processes, and maintaining vendor relationships. Ideal candidates should have ITIL certification, solid IT management experience, and excellent...

  • Senior Service Desk Analyst

    vor 1 Woche

    Council of the City of Sydney, Österreich NTT DATA Asia Pacific Vollzeit

    A leading technology services provider in Australia is seeking a Managed Services Service Desk Agent to serve as the first point of contact for clients. This senior role involves managing service requests and incidents, using sound judgment, and ensuring high-quality service. Candidates should have a Technical Diploma or equivalent, familiarity with ITIL,...

  • Business Analyst

    vor 6 Stunden

    City of Brisbane, Österreich Davidson Vollzeit

    Job Title: ServiceNow / ITSM Business Analyst – Large National NFP Hybrid | Brisbane | Day Rate Contract Base pay range A$750.00/daily - A$950.00/daily Why You'll Love This Role Work for a mission-driven NFP creating meaningful outcomes for communities across Australia Contribute directly to an organisation-wide ServiceNow uplift and modernisation Hybrid...

  • ServiceNow ITSM Specialist

    vor 4 Stunden

    Council of the City of Sydney, Österreich Axiom Technologies Vollzeit

    A leading IT solutions provider is seeking a ServiceNow Developer to configure and maintain the ServiceNow ITSM application. The ideal candidate should have 2-3 years of experience in IT development and support, as well as an ITIL certification. Responsibilities include troubleshooting the ServiceNow instance, designing technical solutions, and assisting...

  • Service Desk Manager

    vor 6 Stunden

    Council of the City of Sydney, Österreich Allens Corporate Services Vollzeit

    Service Desk Manager page is loaded## Service Desk Managerremote type: Hybridlocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: JR **Service Desk Manager (SYD)****Your role**At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business...