HEAD OF MEMBERSHIP ENGAGEMENT

HEAD OF MEMBERSHIP ENGAGEMENT - MELBOURNE, VIC (HYBRID) Join to apply for the HEAD OF MEMBERSHIP ENGAGEMENT - MELBOURNE, (HYBRID) role at Australasian Society of Association Executives About The Role As the Head of Membership Engagement, you’ll be a key member of PSA’s evolving Executive Leadership Team, helping shape the organisation's next chapter of growth, impact, and transformation. Reporting directly to the CEO, this role provides strategic and operational leadership across PSA’s membership and engagement portfolio, encompassing member services, volunteer committees, Communities of Special Interest, networking events, and national conferences. This is a pivotal executive role, responsible for driving membership growth, engagement, and value, strengthening member experience, and positioning PSA as the leading professional body for pharmacists. In The Role, You Will Lead the development and delivery of PSA’s membership engagement and experience strategy, ensuring alignment with organisational goals and national health priorities. Drive innovative strategies for member acquisition, retention, and growth, ensuring high‑quality, valuable engagement. Oversee the planning and delivery of PSA’s conferences, events, and networking opportunities, enhancing professional development and member connections. Build and maintain strategic relationships with regulators, universities, industry partners, and professional associations to expand PSA’s reach and influence. Lead and develop a high‑performing, collaborative, and values‑aligned Membership Engagement team. Contribute to executive decision‑making, strategic planning, and organisational transformation. About You You’re a proven senior leader with extensive experience in membership engagement, stakeholder management, or professional services, ideally within health, pharmacy, or not‑for‑profit sectors. You combine strategic vision with strong operational and commercial acumen and are passionate about leading teams to deliver measurable, lasting impact. You’ll Also Bring Demonstrated success in executive or senior leadership roles across membership, stakeholder engagement, or customer experience. Strong business management capability, including budget, people management, and financial stewardship. Experience designing and delivering innovative engagement strategies that drive growth and value. Proven ability to build influence and credibility across diverse stakeholder groups, including government, industry, and professional bodies. Exceptional communication, collaboration, and leadership skills. A values‑led approach and commitment to innovation, inclusion, and excellence. Why PSA? Our people are at the centre of what we do, and we’re proud to support meaningful careers, professional development, and ongoing learning. Working at PSA means being part of something bigger. We believe in: Making a real difference: You’ll contribute to an organisation with a strong social purpose. Growth and development: We want you to thrive and will support your professional journey. Diversity and inclusion: We celebrate what makes you, you, and are committed to creating a safe, supportive, and inclusive workplace. Apply Apply here via SEEK. Accessibility & Support We value diversity and welcome applications from people of all backgrounds, including people living with a disability. If you need support during the recruitment process, please reach out to for a confidential chat. Acknowledgement of Country PSA acknowledges the Traditional Custodians of Country throughout Australia and their enduring connection to land, sea, and community. We pay our respects to Elders past and present and recognise Aboriginal and Torres Strait Islander peoples as the first pharmacists and custodians of the world’s oldest living cultures. #J-18808-Ljbffr