Ndis Business Support Officer

Looking to learn something new Allora Options is seeking a bright and bubbly Business Support Officer to provide high-quality administrative and operational support in a growing values-driven NDIS organisation. This role is ideal for an organised and proactive person who enjoys working collaboratively and prioritising the client experience Who Are We Allora Options (est. ****) is a leading NDIS registered provider of Behaviour Support, Therapeutic Support and Early Childhood Intervention services across metropolitan Adelaide and Regional SA. Our highly experienced team helps NDIS participants of all ages organise their support network and maximise their opportunities to enjoy life. We offer NDIS participants, their families and their providers a quality-first approach. We primarily work with highly complex individuals within various service settings and support models including, but not limited to, forensic disability and mental health. Our team are experts in the field. As we continue to grow we’re looking for a passionate, knowledgeable and compliance-driven Business Support Officer. At Allora Options, our values of Teamwork, Excellence & Compassion guide everything we do. If you’re ready to do meaningful work alongside incredible practitioners and clients, we’d love to hear from you. The Role Reporting to the Business Manager, you will be a key part of the Business Support Team, working closely with the leadership teams to keep our organisation running smoothly. As a Business Support Officer you will provide administrative onboarding and system support that enables our clinicians to focus on what matters most – our participants. What Will You Be Doing Supporting onboarding of new clients and maintaining client records Managing documents and compliance records Providing operational support including phone enquiries, emails and stakeholder correspondence Supporting continuous improvement initiatives Coordinating general office operations, mail deliveries and purchasing Preparing internal documents and templates Assisting with audit preparation and roll‑outs What Skills Will You Bring Experience with compliance documentation is essential Experience with Client Management Systems (SPLOSE would be highly regarded) Excellent communication, organisation and problem‑solving skills Ability to work independently Intermediate Microsoft Office skills (O365 suite) Understanding of the NDIS and MyPlace Portal, and experience within the NDIS space would be highly regarded Maintaining a Safe Workplace Working with Children Check (WWCC) – current NDIS Worker Check – current NDIS Workers Orientation & New Worker Induction Module – completed First‑Aid and CPR Certified – desirable Compliance with the NDIS Code of Conduct and associated policies Any other relevant checks required by the NDIS Why Work at Allora Purpose‑driven organisation making real change in the sector Flexible working schedules Above Award Salary & benefits including a 24/7 paid city Car Park Career progression opportunities Professional development and training – all ongoing training and mandatory checks paid for City Fringe Office Location Good working culture and friendly team EAP Provider accessible 24/7 through Acacia Connection Work technology provided Accessible & supportive Senior Management Team If this sounds like the perfect role for you, please apply to join the Allora Options team today For a confidential discussion, a full job description or any further information regarding the role, please contact Shannen Bayley, Business Manager at (contact details). #J-18808-Ljbffr