Club Manager

Club Manager – Burwood Viva Leisure, parent company of Club Lime, one of Australia’s leading fitness companies, is looking for a new Club Manager to join the team on a permanent full‑time basis in Burwood. Founded in 2004, Viva Leisure operates fitness clubs across Australia and is the largest independent health‑club operator and the first fitness‑facility operator to list on the Australian Securities Exchange. This role is more than just a Club Manager position – it provides exceptional leadership, management, and passion for health and well‑being to all members and employees associated with Viva. It’s an ideal opportunity for someone looking to build a career and step into an entry‑level leadership role within the fitness industry. The Opportunity As a Club Manager you will lead both people and business, driving member acquisition, retention, and operational excellence, while representing Viva’s values and brand. Skills & Qualifications Current First Aid and CPR certification (or willingness to obtain) Strong knowledge of and a passion for the fitness industry Experience in sales and customer service, ideally within the fitness or retail sectors Demonstrated people‑management and team‑leadership experience Proven sales aptitude with a results‑driven mindset and ability to meet targets Outstanding communication and leadership skills, with a passion for engaging both team members and clients to strengthen the brand. Skilled in supporting diverse tasks and mentoring future leaders. Proven ability to drive operational excellence through strong organisational and formal operational skills; capacity to manage multiple priorities effectively, with a proactive mindset, eagerness to learn and agility in adapting to evolving business needs Ability to be a role model and live our Viva values and behaviours while being passionate about our brands. Demonstrate professionalism, respect, courtesy and support. Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook) Key Responsibilities Drive new member sign‑ups, manage renewals, and implement strategies to enhance member satisfaction and retention. Ensure all members and guests receive high‑quality service; handle complaints and feedback promptly and professionally. Maintain high standards of operational procedures, manage administration, auditing and organisation of the club, ensuring all areas are clean, safe and fully operational. Ensure all activities, equipment and facilities comply with health and safety regulations and industry standards. Recruit, train, schedule and manage in‑club staff; ensure high team performance and morale. Plan and execute local marketing campaigns, community engagement events and promotions to increase visibility and attract new members. Oversee the development and scheduling of fitness programmes and classes, ensuring they meet member needs and industry trends. Your Life at Viva – Perks & Benefits We offer a range of benefits to support the everyday needs of our people, including flexible work arrangements, paid parental leave, free fitness membership, central locations with brand new facilities and ongoing learning and development opportunities. Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender and identity is celebrated. About Viva Leisure At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our affordable and accessible facilities. Our vision is to be the number one in the industry, benefiting members, shareholders, franchisees, communities and employees alike. As an Australian‑owned and ASX‑listed company, we offer a diverse range of health and fitness solutions: big‑box health clubs, express gyms, high‑intensity group training studios, Pilates, yoga, aquatics, women‑only facilities, personal training and more. With over 300 facilities across Australia and internationally, we serve diverse communities. In 2020, Viva Leisure acquired Chain Collective Group to expand our fitness franchise brands. In 2024, we acquired a 34% stake in Boutique Fitness Studios and a 25% equity stake in World Gym Australia, further strengthening our presence in the premium fitness sector. Acknowledgement Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well‑being of all communities we form part of. We are committed to fostering an inclusive environment that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples. #J-18808-Ljbffr