Senior Store Manager
Vor 7 Tagen
Charterhouse Partnership | Australia pay range This range is provided by Charterhouse Partnership | Australia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$100,000.00/yr - A$110,000.00/yr Direct message the job poster from Charterhouse Partnership | Australia $110,000 + Super + Monthly and Quarterly Incentives Product Discounts and Clothing Allowance Commencement: January 2026 About the Company Our client represents one of the region’s most refined names in luxury retail—an international house renowned for craftsmanship, heritage, and a deeply cultivated client community. Their flagship boutique is entering its strongest era yet: a harmonious team, exceptional performance results, and a clientele who value personal connection and elevated service. This environment calls for a leader who is both commercially astute and intuitively people-focused. The Role The Senior Store Manager will be the guiding force of this flagship location—shaping culture, elevating the client experience, and stewarding the boutique’s commercial direction. The boutique environment is requiring someone fluent in the rhythm of VIP engagement, relationship-building, and discreet luxury service. You will lead an experienced management structure, nurture a cohesive and motivated team, and serve as an ambassador of the boutique’s ethos. Key Responsibilities Cultivate a high-performing, highly aligned store culture built on trust, stability, and genuine motivation. Lead with presence—elevating the sales floor through mentorship, energy, and impeccable service standards. Drive commercial outcomes through thoughtful planning, KPI insights, and proactive management. Strengthen the boutique’s VIC and VIP network through personalized engagement and deep relationship-building. Curate and deliver intimate in-store activations and client events that reinforce loyalty and exclusivity. Navigate diverse personalities with diplomacy, emotional intelligence, and gravitas. Ensure seamless boutique operations across stock, cash management, compliance, and daily execution. Identify opportunities, propose improvements, and champion continuous refinement across the boutique. Skills & Experience A minimum of 6 years’ retail experience, with multi-layer leadership ideally gained within luxury or premium environments. Demonstrated excellence in clientelling, VIP relationship management, or appointment-based service. A career history that reflects commitment, tenure, and the ability to anchor a team long-term. Strong emotional intelligence and the ability to unify, develop, and inspire diverse personalities. Polished communication skills, elevated presentation, and natural leadership presence. A commercial mindset, able to translate analytics and KPIs into strategy and action. Resourcefulness, resilience, and a proactive approach to boutique leadership. What’s on Offer $110,000 base salary + Super Commission and Incentives Wardrobe Allowance and Product Discounts The opportunity to lead a flagship boutique at a time of exceptional performance. A stable, committed team ready for a leader who values culture, coaching, and collaboration. High visibility across regional and international leadership teams. Long-term pathways within a prestigious global luxury house. Seniority level Not Applicable Employment type Full-time Job function Management, Sales, and Customer Service Industries: Retail and Retail Luxury Goods and Jewelry #J-18808-Ljbffr
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