Senior Applications Solution Analyst

About Us Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages over 36,000km of distribution networks, more than 4,300km of transmission pipelines and 60 petajoules of storage capacity. We employ over 500 team members and manage a contractor workforce of approximately 1,600, who provide both specialist and operating and maintenance services on AGIG’s gas distribution networks. Our business is actively participating in the energy transition by delivering the natural gas needed today and advancing solutions for the future. Our Net Zero goal and emissions reduction targets outline our ongoing commitment to a sustainable energy future. We know that to deliver our net zero goal in a timely, affordable and reliable way for all customers, a diverse range of energy supply is needed. We will continue to work with customers and stakeholders to deliver and develop the energy infrastructure solutions essential to lowering emissions – including through natural gas, renewable gas and carbon capture and sequestration solutions. About the Opportunity As the Senior Application Solution Analyst, you will be responsible for supporting and enhancing AGIG’s Market Systems, collaborating with stakeholders across IT and the business. You will play a key role in transitioning projects into business‑as‑usual (BAU), optimizing system performance, and supporting continuous improvement of enterprise applications such as SAP ERP/IS‑U and CRM. You will also contribute to key lifecycle planning activities, vendor performance oversight, and the delivery of initiatives that improve system stability and business outcomes. Please note: This is a 6‑month fixed‑term role. Key Responsibilities Collaborate with business stakeholders to understand strategies, processes, and pain points Translate business needs into functional and technical solutions Work with Business Engagement and Project teams to scope and prioritize system enhancements Support configuration, workflows, and customizations within SAP ERP/IS‑U, CRM, and related platforms Lead the planning and execution of application upgrades and lifecycle management Ensure seamless transition of projects into operational support with minimal ongoing cost Identify recurring issues and propose process and system optimization initiatives Review and contribute to service and solution designs with Enterprise Architects and Service Management Assess impacts of new technologies on existing solutions Contribute to the development and implementation of AGIG’s Application Lifecycle Management framework Drive performance of external application vendors and collaborate with internal IT services teams Maintain a strong understanding of the AGIG application ecosystem and ensure alignment with architectural best practices About You Tertiary qualification in IT or a related discipline, or equivalent industry experience Solid understanding of SDLC, software package integration, and ITSM practices Strong grasp of ITIL principles and experience with service management tools Minimum of 5 years’ experience designing, implementing, and supporting enterprise‑level application solutions Experience in complex environments supporting business‑critical systems Broad experience with enterprise platforms including SAP ERP, SAP IS‑U, and SAP C4C Familiarity with integration tools such as webMethods Proven experience working with Application Managed Services Providers (AMSPs) Knowledge of application best practices and lifecycle planning Experience in the Utilities or related service industry is highly desirable What We Offer Recognised as an inclusive employer by Diversity Council Australia; 2023‑2024 awards for diversity and inclusion Recognised by WORK180 as a committed and supportive employer of choice for women Community Partnerships Program: 2 paid volunteer leave days, over 1,900 volunteer hours, more than $100,000 raised via donations and matching program Bonus incentive program Flexible working arrangements and leave options, including three additional leave days and the option to purchase two weeks of additional leave each year 20 weeks paid parental leave for primary carer Professional development opportunities Wellbeing and Inclusion program including Employee Assistance Program, annual flu vaccinations and free annual health checks Social activities through the AGIG Social Club Range of rewards and recognition activities across the company Salary Continuance Insurance Equal Opportunity Employer AGIG is committed to a workplace that promotes and recognises the diversity of its employees and the broader community that we serve by applying the principles of equity, fairness and transparency. A diverse and inclusive workplace is consistent with achieving AGIG’s values of Trust, Accountable, Care and One Team. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island peoples, people from culturally diverse backgrounds and people with disabilities. Application Requirements As part of the recruitment process, candidates will be required to undertake background checks which include reference checks, police check and a pre‑employment medical. Applications Close 4.00pm, 24th November 2025 Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology, Industries: Utilities #J-18808-Ljbffr