Cyber Security Operations Engineer

com Millers Point, New South Wales, Australia Cyber Security Operations Engineer Location: Sydney, 100 William Street, Sydney Company Hybrid Policy: Minimum 3 days in the office Start Date: ASAP Term: Full Time - Permanent Employee About The Company: Elcom is a Digital Experience Platform that makes it easy for organisations to communicate and collaborate with employees, automate manual processes and drive business efficiencies. At Elcom, we believe that the success of an organisation is dependent on its individuals. The Opportunity We are looking for a Cyber Security Operations Engineer to join our dynamic team. Primary Responsibilities Implement and maintain cybersecurity controls to protect company systems, networks, and data. Conduct regular security audits and assessments to identify potential vulnerabilities and risks. Monitor and maintain alerting systems to ensure optimal performance and response to potential security incidents. Respond swiftly to all cybersecurity incidents, identifying causes, implementing fixes, and developing preventative measures to avoid similar occurrences in the future. Develop, update, and enforce company cybersecurity policies, standards and guidelines. Liaise with various departments and stakeholders to ensure that cybersecurity considerations are effectively integrated into all aspects of the company's operations. Stay up-to-date on the latest cybersecurity threats, trends, and technologies to keep the company's defense systems current and effective. Operations Coordinate and implement software patch management across desktop and server environments. Configure, maintain, and administer Microsoft Hyper‑V environments. Oversee and manage the Elcom hosted environments. Provide technical leadership in the planning, design, and implementation of software and hardware upgrades. Troubleshoot network issues and outages, hardware, and software errors, collaborating with network architects on network optimisation. Provide training and technical support for users with varying levels of IT knowledge and competence. Experience & Skills At least 5 years of experience with Microsoft technologies, including but not limited to IIS, SQL, MS Clustering, utilized in both corporate and hosting environments. In-depth knowledge and experience with Hyper‑V and Dell Storage within a corporate and hosting setting. Advanced understanding of MSSQL at a Database Administrator level, including configuring AOHA groups, understanding of copy‑only, performance tuning, and more. Solid comprehension of core networking technologies such as DNS, NTP, SMTP, HTTP, VLANs, etc. Experience managing IT systems such as Office 365, File Servers, and backups. Administrative experience with vendors like Mimecast, CrowdStrike, AWS, and Azure. Expertise in ensuring high availability of websites, including failover, BCP, session state storage, CDN, caching, particularly towards .NET based web applications. Demonstrable ability to work both collaboratively in a team setting and independently on projects, marked by excellent attention to detail and strong communication skills. General experience and knowledge of Linux operating systems. Experience in managing identity and access management (IAM) solutions. Knowledge of security frameworks such as ISO 27001 and NIST. Familiarity with web‑related technologies (Web applications, Web Services, Service‑Oriented Architectures) and network/web‑related protocols. Experience with or knowledge of endpoint security solutions and techniques. A background in customer support, particularly within the web hosting industry, is highly desirable. AWS and Azure cloud hosting certifications are a significant advantage. Professional certifications like Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM) would be highly beneficial. How to Apply Fill in the form below or send an email to with a cover letter and your resume. Australian citizens and permanent residents are preferred. Recruitment Policy Unsolicited enquiries from recruitment agencies will not be taken. Any third‑party recruiter and/or agency without a signed contract with Elcom will not be eligible for placement fees of any kind from Elcom. Any CV submitted by such a third party on behalf of job candidate(s) will be regarded as submission by the candidate(s) alone. Senior Level Mid‑Senior level Employment Type Full‑time Job Functions Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Elcom by 2x. #J-18808-Ljbffr