Branch Manager
vor 2 Wochen
Coates Bendigo , our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers.This position assumes accountability for branch performance with a focus on safety and achieving KPI’s associated with revenue, fleet utilisation and customer loyalty. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates’ customers.Ensuring the safety of your team and Coates customersGuide and motivate staff to provide excellent customer service – a happy customer will be a returning customerCreate the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements.Oversee Asset ManagementManage branch P&L’s and KPI’s around fleet availability, fleet utilisation and customer loyalty.
What you’ll get in returnWe provide our team with a wide range of perks and benefits, including:Development and career progression pathwaysAccess to our employee discounts, benefits and wellbeing programPurchased additional leave programNovated leasing and salary sacrifice12 weeks Paid Parental Leave in addition to government parental leave schemeVolunteering opportunities through the Coates FoundationWhat you’ll bring to the roleSales and operational management experiencePrevious team leadership experience, developing a ‘One Team’, cohesive mindsetA track record of delivering on customer service KPIsDemonstrated commercial acumenExcellent Communication skills, both written and verbalStrong computer literacy, including customer databases and Microsoft Office SuiteLooking for more reasons to join Coates?At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.Visit careers.coates.com to learn more about our values and opportunities.Unlock your next career opportunity – apply todayDiversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
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Branch Manager
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