Technical Writer

The REDARC Group are looking for passionate talented individuals to join our team as a permanent Technical Writer for Australia-made electronics products, based in Lonsdale. REDARC is a global business that has over 45 years' experience in advanced electronic design, manufacturing, and supply of high-quality solutions for defence, automotive, marine, medical, mining, and industrial industries. We foster a culture of personal initiative, teamwork and responsibility for outcomes and have a dynamic, talented team who respect and support each other and have a passion for what they do. We are committed to developing our people and encourage employees to undertake training, including formal study. As a Technical Writer , you will lead the creation and development of high-quality, user-friendly product documentation and support content for customers globally. Responsibilities Create and maintain user friendly product documentation, including user manuals, installation guides, quick start guides, and troubleshooting documentation. Collaborate closely with different teams to gather information and translate complex technical details into clear, accurate, and user-friendly content. Ensure all documentation aligns with brand, style, and compliance standards. Manage version control and update documentation in line with product releases and revisions and localise content to meet regional requirements and product variations. Support translation of user documentation with external parties. Work with graphic designers and subject matter experts to develop diagrams, schematics, and visual aids that enhance user understanding. Manage and maintain global knowledge bases, ensuring content accuracy, consistency, and usability across all four regions (AU/NZ/EU/US). Optimise knowledge base structure, taxonomy, and tagging to improve search relevance and user experience. Monitor performance metrics (article usage, deflection rates, feedback scores) to measure and enhance content effectiveness. Qualifications Minimum three years' experience in technical writing, production documentation or knowledge management. Proven experience developing user manuals and product documentation for technical or engineered products. Strong attention to detail, organisation, and consistency Experience in automotive, electronics, or industrial technology sectors. Experience managing multi-region or multi-language knowledge bases (e.g., Zendesk Guide, Salesforce Knowledge, Confluence). Understanding of SEO, accessibility, and UX best practices for documentation. Advance skills in Adobe Creative Suite software packages or similar. What REDARC offers Access to Employee Assistance Program for you and your family, Health & Wellbeing programs including prizes for participation in health challenges programs, paid sessions at physio providers. REDvantage app & benefits package with discounts & cashback from hundreds of major supermarkets and retailers across Australia and NZ. Option to be involved with our community programmes, charities, environmental initiatives and REDARC Connect. Annual awards, service awards and others. On-site occupational health nurse. Free flu shots & blood pressure monitoring. First aid and CPR training where required. Quarterly company lunches, fortnightly fresh fruits, Christmas party and so much more. REDARC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any protected attribute. We encourage all qualified individuals to apply and join us in fostering a workplace that values every voice. We believe that diversity enhances our creativity, drives innovation, and strengthens our community. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. If you would like to be part of the REDARC team, submit your resume & cover letter via SEEK. #J-18808-Ljbffr