Data Center Technical Operations Engineer, MEL
vor 2 Monaten
The Opportunity: Engineering Operations Technician. The DCEO team deliver the world’s best data center services across the globe for AWS. In the EOT role, you will be responsible for risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. We are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility. Engineering Operations Technicians support the data center building and the critical infrastructure that keep it running. In AWS you will have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team.
Key Responsibilities:
Operations:
Participate in a 24x7 shift roster.
Meet daily hours of operations, shift and on-call requirements for response during shift rotations.
Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures and local legislation.
Establish performance benchmarks, conduct analysis and prepare reports on all aspects of the critical facility infrastructure operations and maintenance as required.
Technical:
Establish documentation relevant to business & facility operations, including Standard Operating procedures and/or Emergency Operating procedures.
Responsible for the installation of the racks and the provision of power/cooling within the environment.
Project Management:
Participate in and deliver on a number of high impact small to mid-scale projects.
Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize infrastructure safety, performance, reliability, sustainability and efficiency.
Problem Solving:
Remediation or recovery of physical power issues on racks.
Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
Escalation point and technical troubleshooting for all environmental and facility issues.
Mentoring:
Share knowledge and help develop and educate less experienced staff on the best practices related to all site owner responsibilities.
Hiring:
Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
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