People & Culture Manager

People & Culture Manager – Pullman Hotels & Resorts Location: Pullman Sydney Airport, Mascot, New South Wales, Australia. Company Description: At Accor, we are over 330,000 Heartists® across 110 countries. Building on the strength of our teams and our diverse holistic ecosystem of 45+ brands, experiences & solutions, we are breaking new ground to shape the hospitality of tomorrow, connecting cultures with heartfelt care. Pullman Sydney Airport is a premium 5‑star hotel located in the centre of Mascot Business Park and is only a short walk from Mascot train station. The hotel offers contemporary style and functional design with a smart open layout, 229 rooms and suites, multifunctional spaces including modular conference rooms for up to 200 guests, executive boardrooms, and a dedicated quiet zone. Job Description We’re looking for a skilled and proactive People & Culture Manager to join our team on a full‑time basis at Pullman Sydney Airport. This role provides leadership for the hotel’s People & Culture strategies, plans and policies, while managing all P&C functions to meet operational needs and align with Accor P&C initiatives. Responsibilities Oversee recruitment and retention of key talent in line with hotel and company guidelines. Ensure strategies and practices are in place for efficient and effective departmental staffing to meet financial and service quality targets. Ensure Talent Induction, On‑the‑Job Training and Probationary Performance Reviews are completed for all new team members to meet brand and service standards. Coach supervisors and managers on performance management culture, processes and responsibilities, as well as broader workplace relations matters. Use Employee Engagement Survey results effectively and support departmental improvement initiatives. Drive P&C solutions such as reward and recognition, employee wellbeing, talent management and leadership programs. Ensure Learn Your Way compliance courses are completed, evaluate effectiveness, and maintain accurate training records. Manage industrial relations sensitively and proactively, documenting meetings and outcomes accurately. Prepare monthly P&C reports as per Regional P&C team guidelines. Assist with the development of the Annual Business Plan and Financial Budget. Develop and implement Hotel’s WHS initiatives and manage Workers Compensation effectively. Qualifications Tertiary qualification in Human Resources. 3–5 years’ experience in a similar role within the hospitality environment. Understanding of Australian employment legislation, including the Modern Award. Confident and articulate communication, negotiation, relationship and networking skills. Demonstrated analytical and commercial awareness. Ability to think strategically and plan mid to long term. Strong personal integrity, flexibility and the ability to embrace and respond effectively to change. Full working rights in Australia. Benefits Your Way Work alongside our highly experienced General Manager. The opportunity to Work Your Way across the much‑loved Accor Brands. Discounted accommodation & Food and Beverage with Accor worldwide from day one. Annual Service Recognition, Accor Tenure Milestone recognition, Accor Progressive leave policies, EAP and many Accor Partner Benefits. Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you’re welcome to let us know. #J-18808-Ljbffr