Client Service Officer
vor 3 Wochen
Client Service Officer – Charlestown Join to apply for the Client Service Officer - Charlestown role at Bendigo Advertiser Who is Audika? Audika is part of Demant, a world‑leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350 clinics that provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss. Responsibilities We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co‑Ordinator supporting Audika Hearing Clinic in a newly established clinic in Charlestown, NSW on a part‑time basis (3 days a week, Wednesday and Friday, 9am – 5pm). This role is pivotal in each clinic, contributing to clinic performance and enhancing our customers’ experience. We need a compassionate, process‑oriented, and purpose‑driven individual whose outstanding organisational and customer service skills will help more people gain access to better hearing. Oversee daily clinic operations: maintain a tidy, welcoming environment, greet clients, and deliver an exceptional experience. Manage client appointments via phone, email, and the booking system, confidently navigating multiple systems and applications. Provide basic hearing‑device support, including cleaning, battery replacement, and Bluetooth pairing (training provided). Contribute to community engagement, including site visits, promotional activities, and expos. Maintain inventory and order hearing devices; process invoices and POS transactions; verify client eligibility (HSP, DVA, private health insurance). Engage clients with empathy and warmth, responding promptly to enquiries and offering proactive support. Work effectively in a small team; independently manage the front desk while supporting customers, clinicians, hearing technicians, and other internal stakeholders. Qualifications Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health. Experience working with an older demographic, preferred. Strong interpersonal communication skills and empathy for clients to support their hearing journey. Higher School Certificate (HSC) or TAFE Qualification. Strong computer literacy skills. Benefits Permanent part‑time role in an established global organisation. Performance incentives. Supportive hearing care team. Professional development through a clear career path and professional training. MyRewards program – discounts at over 300 retailers and services across Australia. Online Wellbeing Centre – activities, workouts, meditations, nutritional and financial advice. Employee Assistance Program. Birthday and Christmas gifts. Our Values Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. We create trust We are team‑players We create innovative solutions We apply a can‑do attitude in everything we do. #J-18808-Ljbffr
-
Client Services Officer
vor 1 Woche
Newcastle City Council, Österreich Bendigo Advertiser VollzeitClient Services Officer – Bendigo Advertiser Join to apply for the Client Services Officer role at Bendigo Advertiser Location : Taylors Beach (Taylors Beach team, 3 days per week) The Opportunity We are looking for a Client Services Officer to join our Taylors Beach team 3 days per week. You’ll play a key role in supporting our next phase of growth and...
-
Client Service Officer
vor 4 Wochen
Newcastle City Council, Österreich Audika Australia Pty VollzeitAdd expected salary to your profile for insights Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
-
Client Services Officer
Vor 2 Tagen
Newcastle City Council, Österreich Anglican Care VollzeitJoin to apply for the Client Services Officer (Accounts) role at Anglican Care Opportunity Newcastle Anglican has an exciting opportunity for a seasoned Client Services Officer to join the Anglican Care Finance team on a full-time permanent basis. In this role you will accurately maintain customer records, respond to customer enquiries, ensure the company...
-
Station Client Service Officer
vor 3 Wochen
City of Moreton Bay, Österreich Queensland Police Service VollzeitAs a Station Client Service Officer, you will serve as the first point of contact for members of the public attending a police station. In this role, you will assist the Officer in Charge and first response officers in delivering high-quality service to the community. You will also provide essential administrative support within the station, competently...
-
Client Services Officer
vor 3 Wochen
City of Greater Bendigo, Österreich Victorian Aboriginal Legal Service VollzeitThis is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. Please note: This opportunity is only available to Australian Aboriginal and/or Torres Strait Islander people. Location: Bendigo, VICEmployment Type: Full-Time | Fixed Term (with potential to become...
-
Client Services Officer
Vor 6 Tagen
Newcastle City Council, Österreich Department of Communities and Justice VollzeitCreating a talent pool for upcoming vacancies in Newcastle, Maitland, Raymond Terrace, Cessnock, Muswellbrook, Singleton and Scone Locations Ongoing, Temporary, and Part-Time roles available Clerk Grade 1-2 ($70,694-$76,857) + Super and leave loading What you’ll do Courts, Tribunals and Service Delivery support the NSW community by providing access to...
-
Client Services Officer
Vor 2 Tagen
Newcastle City Council, Österreich Bendigo Advertiser Vollzeit2 days ago Be among the first 25 applicants The Opportunity Newcastle Anglican has an exciting opportunity for a seasoned Client Services Officer to join the Anglican Care Finance team on a full‑time permanent basis. In this role you will accurately maintain customer records, respond to customer enquiries, ensure the company receives payment for all goods...
-
Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitClient Services Representative Avetta Newcastle, New South Wales, Australia The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in...
-
Client Services Representative
vor 2 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
-
Firearms Client Services Officer | 002694
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitLocation Hobart Period of Appointment Permanent - Fulltime Hours per fortnight 73.50 hours per fortnight Duties Contribute to the operational effectiveness of Firearms Services and assist the Team Leader and Manager, by completing various data entry and administrative duties, contributing to firearms licensing and permitting in line with business priorities,...
