Operations Analyst
vor 2 Wochen
Operations Analyst - My Aged Care Join to apply for the Operations Analyst - My Aged Care role at Healthdirect Australia At Healthdirect Australia we work with purpose and dedication to help Australians actively manage and improve their health. Our virtual services are easily accessible via multiple channels, including helplines, video call solutions and websites and cater for Australians at all stages of life. No matter where people live, or what time of the day or night it is, they can use our services to talk to a health professional, find trusted information and advice online and locate their closest health service. About The Opportunity As an Operations Analyst, you’ll play a vital part in supporting the management of complaints within the My Aged Care contact centre. Reporting to the Service Delivery Lead, you’ll be responsible for: Managing the complaints inbox and triaging cases Analysing complaints and escalation data to identify trends and recommend improvements Leading privacy-related complaint management, including potential data breaches Providing operational support to the Case Coordination and Parliamentary Support Teams Building strong relationships with internal and external stakeholders Delivering actionable insights and updates to stakeholders What You’ll Bring Experience handling complaints, ideally in a contact centre environment Strong communication and analytical skills Attention to detail and ability to document operational processes Interest or experience in privacy complaints and understanding of Australian Privacy Principles Ability to work in a fast-paced environment and meet critical deadlines Experience in health and/or government sectors is desirable Why work with us We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work. Our Benefits Include Flexible work arrangements (2 days per week in office, pro-rated for part time employees). 14 weeks company Paid Parental Leave for both parents. Multi-dimensional wellbeing program that is run by our people for our people. Individual curated learner journeys to support you to expand your capabilities and unlock your talent. As an Equal Opportunity Employer, we respect and seek to empower each individual, and support the diverse cultures, perspectives, skills, and experiences within our workforce. Click Apply to submit your application for this role. Please be aware that you must have the right to live and work in Australia to apply for this job. #J-18808-Ljbffr
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Council of the City of Sydney, Österreich Solutions Analyst VollzeitJob Summary A leading water management agency in NSW is seeking an experienced Solutions Analyst to create and implement technology solutions to meet business objectives. You will work in a supportive environment with a strong focus on flexibility and professional development. The ideal candidate should have relevant IT qualifications and experience in...
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Solutions Analyst
vor 1 Woche
City of Parramatta Council, Österreich Solutions Analyst VollzeitOverview Ready to make a splash in your career WaterNSW is seeking an experienced Solutions Analyst (Operations Applications) (Full Time Permanent) to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life your contribution will be...
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City of Parramatta Council, Österreich Solutions Analyst VollzeitA leading water management agency in NSW is seeking an experienced Solutions Analyst to create and implement technology solutions to meet business objectives. You will work in a supportive environment with a strong focus on flexibility and professional development. The ideal candidate should have relevant IT qualifications and experience in software...
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Senior SAP Functional Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Senior SAP Functional Analyst VollzeitSenior SAP Functional Analyst – Warwick Farm NSW Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new...
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Operations Analyst
Vor 4 Tagen
Council of the City of Sydney, Österreich Outsized VollzeitOutsized Sydney, New South Wales, Australia Operations Analyst Our client, Australia’s largest retail payments platform is seeking a motivated Operations Analyst to join their team on a 6‑month contract, focusing on merchant onboarding and operational optimisation. The role will ensure that new merchants are seamlessly integrated into Wpay’s systems,...
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Business Operations Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich BYD Australia & New Zealand VollzeitBusiness Operations Analyst Based in BYD's Melbourne office in Mulgrave, the Business Operations Analyst will play a critical role in supporting the management of dealer financials, claims, and business policy development. This position ensures operational excellence, compliance, and strategic alignment across dealership reporting, financial controls, and...
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Graduate Operations Analyst: 2027
Vor 6 Tagen
Council of the City of Sydney, Österreich Susquehanna International Group, LLP VollzeitOverview Are you interested in our Operations Analyst program? Apply here, and we will reach out to you in early 2026 when recruiting begins. Every day, Susquehanna participates in millions of trades on exchanges around the world. Our operations team manages the infrastructure that allows these trades to move forward with speed and accuracy. How do we...
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Security Operations Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Talenza VollzeitSecurity Operations Analyst This range is provided by Talenza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$100,000.00/yr - A$120,000.00/yr About the Role I'm partnering with a global, product‑led organisation looking for a Security Operations Analyst to join their growing security...
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Business Operations Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich BYD Australia & New Zealand VollzeitBusiness Operations Analyst BYD is a high‑tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero‑emission energy solutions. As a leading battery‑electric zero‑emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery‑electric, hybrid‑electric, and internal combustion (IC)...
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Senior SAP SCM Lead
vor 3 Wochen
Council of the City of Sydney, Österreich Senior SAP Functional Analyst VollzeitA leading HVAC company in Warwick Farm, NSW is seeking a highly skilled Senior SAP Functional Analyst to join their dynamic IT team. You will analyse business problems and design effective SAP solutions to enhance supply chain operations. The ideal candidate has over 10 years of experience in SCM functional roles with proven SAP implementation skills. This...