Junior Software Support Engineer

vor 2 Wochen


Canberra, Österreich Turium Ai Vollzeit

Junior Software Support Engineer (NV1 Clearance) We are looking for a Junior Software Support Engineer with an active NV1 clearance to join our support team in Canberra. This is a great opportunity for someone early in their career who is passionate about technology, problem‑solving, and learning new skills. You will work closely with experienced engineers to provide software support to government and defence clients, while gaining hands‑on experience with modern tools and secure systems. You will also have the chance to work with AI‑assisted support technologies, automation tools, and intelligent diagnostics as part of our modernisation initiatives. Key Responsibilities Provide Level 1 support for software applications and help resolve user issues. Follow structured troubleshooting steps to diagnose common incidents. Escalate more complex issues to senior engineers or development teams. Assist with software updates, basic configuration changes, and routine system checks. Maintain documentation, support guides, and knowledge‑base articles. Use AI‑powered tools to assist with ticket triaging, log analysis, and issue identification. Monitor basic system health and report anomalies. Work under established security, operational, and compliance procedures. Required Qualifications & Skills Active NV1 Security Clearance (essential). Some experience (or strong interest) in IT support, software support, or service desk work. Basic understanding of Windows or Linux systems. Reading logs or error messages. Good communication skills and eagerness to learn from senior team members. Ability to follow structured processes in a secure environment. Strong attention to detail and customer service mindset. Nice‑to‑Have (Training Provided) Exposure to monitoring or logging tools. Understanding of databases or basic SQL. Familiarity with scripting (PowerShell, Bash, or Python). Experience using ServiceNow, JIRA, or similar service management tools. Interest in AI‑driven support automation or IT automation technologies. Any IT certifications (CompTIA, ITIL, Microsoft, AWS Cloud Practitioner, etc.). What We Offer A strong learning environment with mentorship from senior engineers. Opportunities to work with AI tools that improve troubleshooting and support efficiency. Exposure to secure, mission‑focused government and defence systems. Clear career progression pathways into senior support, DevOps, automation, or engineering roles. Competitive salary and benefits aligned with an NV1‑cleared junior role. Supportive team culture focused on growth and continuous improvement. If you’re an early‑career technologist with an NV1 clearance and want to grow your skills in a secure, modern engineering environment, this role gives you the perfect launchpad. You’ll be supported, challenged, and exposed to real‑world systems that matter — all while building a future‑proof technical foundation across software support, automation, and AI‑driven operations. #J-18808-Ljbffr



  • Canberra, Österreich Turium Ai Vollzeit

    A technology company in Canberra is seeking a Junior Software Support Engineer with an active NV1 clearance. This role involves providing Level 1 support for software applications, assisting with troubleshooting, and using AI-powered tools. Candidates should have a strong interest in IT support and good communication skills. This position offers pathways to...

  • Software Engineer

    vor 2 Wochen


    Canberra, Österreich Rocket Software, Inc. Vollzeit

    Principal Compiler Software Engineer page is loadedPrincipal Compiler Software Engineer Apply locations Perth, Australia (Remote) Canberra, Australia time type Full time posted on Posted 3 Days Ago job requisition id R It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Principal Software Engineer sets...

  • Software Engineer

    vor 3 Wochen


    Canberra, Österreich Bean IT Vollzeit

    At Bean IT, we are passionate about creating innovative software solutions that drive efficiency, reliability, and digital transformation. Our projects range from enterprise-level applications to intelligent data-driven platforms that empower businesses to scale with confidence. We are now seeking a Software Engineer with strong full‑stack development...


  • Canberra, Österreich Gotafe Vollzeit

    A technology company in Canberra is seeking a Graduate Quality Assurance Engineer / Software Tester to join their team. The candidate will be responsible for manual testing of software products, writing functional test cases, and collaborating in a fast-paced environment. Ideal candidates will have qualifications in software engineering or IT, showcasing...


  • Canberra, Österreich Onezero Financial Systems Vollzeit

    OneZero Financial Systems is a global software development company with offices in the USA, UK, Singapore, and Australia. Our platform, deployed with over 200 financial entities worldwide, empowers banks, brokerages, and hedge funds with cutting‑edge trading technology. Role Overview We are looking for a motivated and talented Lead C++ Software Engineer to...


  • Canberra, Österreich Talent Vollzeit

    Talent Canberra, Australian Capital Territory, Australia Senior Software Engineer We are seeking a Senior Software Engineer with specialist skills as a Senior Web Developer (React) to join a dynamic team working on impactful projects. This role focuses on front-end development using React, requiring collaboration with backend engineers, product managers, and...


  • Canberra, Österreich PERSOL APAC Vollzeit

    Overview PERSOL APAC Canberra, Australian Capital Territory, Australia ServiceNow Software Engineer - Federal Gov Contract, Canberra Role: ServiceNow Software Engineer for a Federal Government contract based in Canberra. Interstate candidates considered. Baseline clearance (minimum) or NV1 clearance required. ASAP start until end of FY 2026 with a potential...

  • Software Engineer

    vor 3 Wochen


    Canberra, Österreich CORE CONSUMABLES PTY LTD Vollzeit

    We are seeking an experienced Software Engineer to contribute across the full software development lifecycle. You will join a collaborative and talented engineering team, playing a critical role in developing new product features, enhancing performance, and supporting modern cloud-based solutions. Key Responsibilities Develop high-quality features for...


  • Canberra, Österreich Canonical Vollzeit

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Lead Software Engineer

    vor 2 Wochen


    Canberra, Österreich oneZero Financial Systems Vollzeit

    2 days ago Be among the first 25 applicants oneZero Financial Systems is a global software development company with offices in the USA, UK, Singapore, and Australia. Our platform, deployed with over 200 financial entities worldwide, empowers banks, brokerages and hedge funds with cutting-edge trading technology. OneZero's core product features a...