FCO Expression of Interest _ Future Campaigns

Overview FCO Expression of Interest - Future Campaigns role at Queensland Fire Department. The Fire Communications centres (FireComs) are responsible for emergency call taking, dispatching on-scene communications, coordinating and managing QFD resources. They monitor fire alarms, process general and non-urgent enquiries, update data and collate reports and documentation. Staff are trained in incident management systems, hazardous materials and technical rescue operations, and may be deployed both nationally and internationally. Key details Classification: FCO Division: State Operations Region/Directorate: STATE FIRE COM Work Unit: STATE FIRE COMMUNICATIONS Location: There are seven Fire Communications Centres across Queensland (FireCom Southport, FireCom Brisbane, FireCom Toowoomba, FireCom Kawana, FireCom Rockhampton, FireCom Townsville, FireCom Cairns) Contact For more information about the Queensland Fire Department and the Fire Communications Recruitment process, please contact the above email or visit the Queensland Fire Department website. Mandatory Requirements Currently holds a valid Blue Card (from Blue Card Services), with attached evidence to support Australian Citizenship, New Zealand Citizenship or Australian Resident Status Have or ability to obtain Certificate III in Public Safety (Emergency Communications Centre Operations) Ability to successfully complete training programs of the Communications Training and Professional Development Program (CTPDP) at the prescribed level Desirable Requirements Typing speed of 45 wpm with 95% accuracy Have or ability to obtain Apply First Aid and CPR Certificates Your key accountabilities Accept incoming fire and other relevant emergency incident calls and enquiries and collect relevant information. Assess the risks associated with a situation and the availability and capability of resources to determine the appropriate response and/or resources to be despatched. Despatch and coordinate appropriate resources to calls for assistance and notify other organisations in accordance with the Communication Doctrine and Directives. Maintain and update all incident information in the centre’s computer aided despatch system, continually monitor progress, support and liaise with operational staff until completion of incident. Complete required post incident administration including provision of information and reports to stations and other agencies and organisations. Monitor alarm signals and respond in accordance with Communications Doctrine and Directives. Provide mentoring and guidance on the job to new staff. Contribute to improvement of operational and administrative systems and procedures. Identify systems and technical faults and liaise with Specialist Operational Services Unit in relation to reporting, maintaining and updating communications technology. Undertake general administrative and project duties as allocated (e.g., maintaining and updating resource information; portfolio activities; regular tests of systems and communications equipment). Capabilities Role: To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role. Leadership Competency Stream – Individual Contributor (leading self) Leads strategically Stimulates ideas and innovation Leads change in complex environments Makes insightful decisions Results Develops and mobilises talent Builds enduring relationships Inspires others Drives accountability and outcomes Accountability Fosters healthy and inclusive workplaces Pursues continuous growth Demonstrates sound governance Values Respect Integrity Trust Courage Loyalty Want more information? Please contact should you have any queries. You can also visit our website to find out more about the Queensland Fire Department. Further information on the Fire Communications Recruitment process can be obtained here. #J-18808-Ljbffr