Transformation Lead

Join HammondCare as Transformation Lead – People & Culture. Make a difference everyday. Join HammondCare and help improve the quality of life for older Australians in need. As a not‑for‑profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission‑led, we build passionate teams who support older people through life's most difficult circumstances. With over 90 years of experience, we are known for our relationship‑based approach. Whether in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care. It's not just care. It's HammondCare. About the Role The Transformation Lead – People & Culture supports the continuous improvement and enhancement of HR processes, working with stakeholders to scope, design and document employee lifecycle activities. The role focuses on supporting change and transformation initiatives across the People Experience Strategy and broader People & Learning team. A key area of delivery is working closely with the Workday Functional Leads to drive business process enhancement, redesign and document processes, update change artefacts and communicate changes clearly. It also includes supporting changes associated with system releases. This role reports to the General Manager of People Operations and Transformation and is a permanent full‑time position based at St Leonards in Sydney or Malvern in Melbourne, with hybrid opportunities. Key Focus Areas Drive continuous improvement and enhancement of HR processes across the People Experience strategy and broader People & Learning team. Work with stakeholders and leads to define, design and document key employee lifecycle initiatives. Maintain a strong connection to the frontline workforce to capture feedback, ensuring processes reflect our goal of creating more time to care. Lead people experience initiatives across the People Operations function and broader People & Learning team. Ensure HammondCare gets the best value from its investment in HR technology. Facilitate business requirements workshops and meetings to capture and troubleshoot process design. Develop process maps and supporting change artefacts (QRGs) to clearly articulate HR processes and ways of working. What We Can Offer You NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free). Additional leave purchase options and 14 weeks paid parental leave. Flexible working options, including hybrid arrangements. Discounts on everyday products and services. Discounted healthcare memberships – access to a network of fitness centres and pools for employees and families. Free access to independent counselling support for employees and families. Health & Wellbeing programmes. Reward & Recognition programmes. Referral bonuses. Career and professional development opportunities. Key Responsibilities Analyse information to enable practical, data‑driven business decisions, and implement changes based on those decisions. Use insights drawn from both feedback and data analysis to identify problems and find solutions. Prepare strategic recommendations for process adjustments, procedures, and performance improvements. Develop a good understanding of HammondCare's objectives and procedures to effectively analyse performance, identify inefficiencies and propose and implement solutions. Gather, validate and document business requirements. Model business processes and identify opportunities for process improvements. About You Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action. At least 5 years experience in a Business Analyst role or HR project role involved in large‑scale transformation programmes in complex business environments. Demonstrated experience and understanding in change management. Demonstrated experience in agile methodologies and human‑centred design. Ability to contribute to decisions around requirement prioritisation, defining scope and viability of solutions. Strong experience in stakeholder engagement. Strong ability to gather and distil information by asking the right questions to define clear requirements. Strong documentation and writing skills – creating documents such as use cases and business requirement documents. Strong planning and organising skills with the ability to prioritise tasks to meet deadlines. Confident presenter – the ability to present findings and recommendations to senior leaders and manage stakeholder meetings. Strong critical thinking and problem‑solving ability. Excellent analytical skills and attention to detail. Ability to work independently and as part of a team. Desirable Experience implementing or being an end user of Workday HCM. Experience working within the Aged Care and Healthcare sector. To Apply NB: HammondCare position title for this role is Transformation Specialist – People. If you are ready to make a difference with HammondCare, apply now Applications close 7 December Checks: All short‑listed applicants for this position will be asked to consent to a criminal record check and references. HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves. #J-18808-Ljbffr