Apprenticeships and Traineeships Officer

Apprenticeships and Traineeships Officer Multiple opportunities at our Eastern campuses Full time, ongoing x 2 and Full time, fixed term x 1 (until July 2026) HEW6 salary + 17% super and staff benefits About The Role At Swinburne University of Technology, we train thousands of apprentices and trainees every year—and we’re committed to supporting them every step of the way. As our Apprenticeships and Traineeships Officer, you’ll play a vital role in helping apprentices succeed and employers thrive. You’ll be the go-to person for building strong employer relationships, providing expert advice on apprenticeship options and obligations, and resolving complex queries for apprentices and trainees. This role is all about connection and impact. You’ll work closely with apprentices, employers, RTOs, Australian Apprenticeship Support Networks (AASNs), and Apprenticeship Field Officers (AFOs) to ensure smooth processes and positive outcomes. You’ll also help improve systems and strategies that make it easier for apprentices to complete their training and access support services like WorkSafe and the Fair Work Ombudsman. About You Extensive knowledge of the Australian Apprenticeship and Traineeship system and the VET sector, including the role of RTOs, AASNs, and regulatory requirements. A strong commitment to delivering exceptional customer service and guidance for apprentices, trainees, and employers. Experience monitoring and evaluating programs and meeting government reporting requirements. Ability to work independently and collaboratively to deliver outstanding service. Excellent interpersonal, written, and verbal communication skills to build and maintain strong relationships. Strong analytical and problem‑solving skills, with the ability to make informed decisions on complex issues. Qualifications A degree with subsequent relevant experience; or extensive experience and specialist expertise or broad knowledge in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training. About Swinburne University Of Technology Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research. What We Offer You Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle. Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers. Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions. To Apply Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position. To review the Position Description and to apply, please scroll down to the bottom of the page. If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page. Please Note: Appointment to this position is subject to passing a Working with Children Check. If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on Applications Close: Monday 24 November 2025, at 11.00pm. Diversity, Equity and Inclusion Swinburne has become a world‑class university, driving social and economic impacts through science, technology, and innovation. As a dual‑sector university, our vision is for people and technology working together to build a better world. Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age. We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership. We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact or call +61 . Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to (general enquiries will not be answered by phone). Seniority level Entry level Employment type Full‑time Job function Other Industries Higher Education #J-18808-Ljbffr