Configuration Analyst

Could this be one of those rare moments to do the best work of your career? The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life‑changing wins to customers and make a meaningful difference in the community. We're the team who bring you Australia's favourite lottery games. For more than a century, we've been playing our role in making a better future by delivering winning moments every day to our people, our customers, retailers, partners and our community. Share joy, spark possibilities and join the winning team today What you'll do Manage the lifecycle of configuration items and assets Apply and administer standards for Configuration Items and relationships Identify opportunities for automation and workflow optimisation Work with stakeholders to align CM practices with broader ITSM goals Prepare and deliver performance and compliance reports Drive continuous improvement in asset and configuration processes What you'll bring Proven experience in Configuration Management practices (ITIL preferred) Strong collaboration and stakeholder management skills Process ownership and a proactive improvement mindset Clear communication with technical and non‑technical audiences Expertise in configuration and asset management best practices Attention to data integrity and experience with reporting tools What you'll get Not only will you receive an awesome candidate experience from our caring Talent team, the benefits of working with us are pretty good too The list is extensive but here are a few: Join an amazing team who are ready to welcome you and set you up for success. Our people are warm, engaging and passionate. We love what we do and have fun along the way. Deliver extraordinary results while balancing work and life with our flex for great outcomes approach Find your balance with a variety of leave types such as three days of TLC leave, purchased leave and 18 weeks' parental leave for all new parents, regardless of gender or family type A true sense of belonging. We're committed to Inclusion & Diversity with a range of initiatives such as our Gender Affiliation Support, employee inclusion networks and diversity memberships and celebrations Feel valued with experiences that are tailored to you, we'll always start from a 'yes' Support your health and wellbeing with our comprehensive (and free) app to support you and your family's mental and physical health Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities Ignite your potential with our dedicated learning and development platform with resources from leadership to technology to support your bright future Maximise your home workspace with our home office reimbursement payment About The Lottery Corporation The Lottery Corporation Limited (ASX: TLC) is Australia's leading lottery company with licences and approvals to operate in each Australian state and territory, except Western Australia. Best known for The Lott and Keno, we're proudly one of the highest-performing lottery businesses in the world. For more than a century, we've been supporting Australian communities through lottery taxes, donations, and partnerships. We play our role in making a better future by delivering winning moments every day to our people, our customers, retailers, partners, and our community. Studies have shown that people from under‑representated backgrounds are less likely to apply for roles where they don't match the job description criteria exactly. If this role is of interest to you and you're ready to spark possibilities with The Lottery Corporation, but don't feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply. We're committed to providing a safe, respectful and supportive work environment where our people feel included and rewarded. This commitment extends to our recruitment process. We encourage candidates to let us know if we can make any accommodations, so the process can be more user friendly for them. We acknowledge the Traditional Custodians and First Peoples of Australia and their continuing connection with the lands on which our offices, retail outlets and venues operate. Through our commitment to reconciliation, we can build a bright and inclusive future together, creating better outcomes for all Australians. Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position at The Lottery Corporation. The most reliable source for available opportunities at The Lottery Corporation is our website. If you're uncertain whether a job ad is legitimate, do not provide your details. Verify via our website or contact our company. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr