Cherwell CMDB integration specialist

vor 2 Wochen

Council of the City of Sydney, Österreich BURGEON IT SERVICES Vollzeit

Business Development Manager at BURGEON IT SERVICES Location: Sydney Duration: 3 months Must Have Skills: CMDB Integration Specialist to design, implement, and maintain integrations between Cherwell Service Management (CSM) CMDB and Ivanti Neurons. Develop and maintain Cherwell One-Step procedures for CMDB automation. Optimize workflows by integrating One-Steps and mApps with Neurons jobs and connectors Nice to Have Skills: Neurons for UEM Detailed Job Description Design, configure, and manage integrations between Cherwell CMDB and Ivanti Neurons. Ensure accurate and consistent CI/asset data flow between systems (hardware, software, network, cloud). Maintain relationships, dependencies, and service mappings within CMDB. Develop and maintain Cherwell One-Step procedures for CMDB automation (e.g., CI creation, updates, reconciliation). Design, implement, and customize Cherwell mApp Solutions to extend CMDB functionality and enable integrations. Leverage One-Steps and mApps to automate discovery imports, validation checks, and CI data corrections. Optimize workflows by integrating One-Steps and mApps with Neurons jobs and connectors. Implement rules, mappings, and validations to maintain CMDB data integrity. Identify and remediate duplicate or conflicting CI records. Align CMDB data with ITIL/ITSM best practices and organizational standards. Monitor CMDB sync jobs, One-Step executions, and automation logs. Troubleshoot failures, resolve discrepancies, and ensure timely data updates. Collaborate with internal teams and vendors on escalations. Document CMDB integration workflows, One-Step procedures, and mApp deployments. Provide knowledge transfer and training to internal stakeholders. Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at BURGEON IT SERVICES by 2x Get notified about new Integration Specialist jobs in Sydney, New South Wales, Australia . #J-18808-Ljbffr

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