Shared Services Support Officer
vor 1 Woche
Join a respected government organisation that plays a vital role in delivering essential services to communities across NSW. This is your chance to contribute to a team that values integrity, collaboration, and service excellence, ensuring smooth operations that support the public every day. You'll be part of a modern shared services environment where your work makes a real difference. Work within a trusted public sector framework committed to efficiency and continuous improvement. Support critical services that keep NSW connected and thriving. Benefit from structured onboarding and training, with a clear pathway to hybrid work (2 days in office once fully trained). Responsibilities Respond to multi-channel enquiries from internal teams, vendors, and the public with professionalism and empathy. Process a wide range of transactions accurately and efficiently using multiple systems and telephony solutions. Escalate complex issues promptly and keep customers informed throughout the resolution process. Contribute to team goals by sharing knowledge, supporting colleagues, and participating in quality assessments. Meet KPIs and uphold NSW Public Sector values in every interaction. Qualifications Experience in customer-centric environments such as contact centres, service centres, or shared services. Strong communication skills with the ability to explain processes clearly and build rapport quickly. Tech-savvy with confidence using multiple computer systems and learning new tools. Adaptable, proactive, and committed to delivering outstanding results under pressure. Apply today with Raelene Horn at Mane Consulting and take the next step in your career with a trusted government organisation. #J-18808-Ljbffr
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Aboriginal Community Support Officer
vor 2 Wochen
Goulburn, Österreich Local Land Services VollzeitAdvisory & Technical 38hrs Grade 5 starting at $89,707 Location: South East LLS offices Berry, Bega, Braidwood, Goulburn, Cooma, Yass. Ongoing Full time or Temporary Full time may be considered. Identified role - embrace positive impact on country in your community. Our open secret: Deliver with impact, connect to what matters & live your way. #liveyourway...
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Senior Service Officer Banking Reconciliations
vor 1 Woche
Goulburn, Österreich the original VollzeitFinance Senior Service Officer (Banking and Reconciliations) Clerk Grade: 5 / 6 | Salary Range: $99,938 – $110,271 pa, plus employer's contribution to superannuation and annual leave loading | Employment Type: Ongoing full‑time | Location: Goulburn based – Hybrid opportunity (in‑office requirement 2‑3 days a week minimum, subject to change based on...
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Senior Service Officer Banking Reconciliations
vor 3 Wochen
Goulburn, Österreich NSW Government VollzeitFinance Senior Service Officer (Banking and Reconciliations) Clerk Grade: 5/6Salary Range: $99,938 - $110,271pa, plus employer's contribution to superannuation and annual leave loadingEmployment Type: Ongoing full‑time roleLocation: Goulburn based – Hybrid opportunity. In‑office requirement 2-3 days a week as a minimum, which could be subject to change...
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Client Service Officer
vor 3 Wochen
Goulburn, Österreich NSW Department of Communities and Justice VollzeitNSW Department of Communities and Justice – Goulburn NSW Client Service Officer – Homes NSW – Southern & Western District Location: Goulburn, Queanbeyan, Bega & Batemans Bay Clerk Grade 2/4, Base Salary range $ 80,129 - $ 92,701 pa plus superannuation & annual leave loading, plus other benefits Opportunities for learning, development, and career...
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Sales Support Officer
vor 2 Wochen
Goulburn, Österreich Elders Rural Services Australia Limited VollzeitAccepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years a culture so strong it is almost tangible. Much like the farmers and communities we work with you will experience passion dedication and resilience across all parts...
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Public Sector Shared Services Specialist
vor 1 Woche
Goulburn, Österreich Mane Consulting VollzeitA respected government organization in Goulburn is seeking a dedicated customer service professional to join their team. You'll respond to inquiries, process transactions, and uphold public sector values, contributing to critical services across NSW. Strong communication skills and adaptability are essential. The role offers structured training, with a...
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Customer Service Officer
vor 4 Wochen
Goulburn, Österreich NSW Department of Communities and Justice VollzeitLocation: Goulburn Temporary until 30 June 2026, Full Time Opportunity Grade 1/2: $75,728 - $82,329 pa plus superannuation and annual leave loading Your role The primary purpose of this role is to provide front line services to the community from a local office (Community Service Centre or “CSC”). The role involves a range of client and administrative...
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Frontline Customer Service
vor 3 Wochen
Goulburn, Österreich NSW Department of Communities and Justice VollzeitA government agency in New South Wales seeks a Customer Service Officer in Goulburn. This role involves providing front line services and administrative support at a Community Service Centre. Ideal candidates should have experience in customer service, strong organisational skills, and proficiency in Microsoft Office. A full-time temporary position until 30...
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Administrative Support Officer — Flexible Hours
vor 2 Wochen
Goulburn, Österreich NSW Police Force VollzeitA governmental agency in Goulburn is seeking a General Administrative Support Officer to provide efficient administration, clerical support, and receptionist services. The role involves routine travel for training and meetings, with a focus on quality service delivery. Applicants are required to demonstrate teamwork and customer service skills. Various...
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Senior Service Officer Banking Reconciliations
vor 2 Wochen
Goulburn, Österreich Death Notification VollzeitSenior Service Officer Banking Reconciliations – Finance Finance Senior Service Officer (Banking and Reconciliations) Clerk Grade: 5/6 Salary Range: $99,938 - $110,271 per annum, plus employer's contribution to superannuation and annual leave loading Employment Type: Ongoing full‑time role Location: Goulburn based – hybrid opportunity. In‑office...