Consultant Product Management

Bring your experience as aConsultant, Productmanagement You’lljoin a high-performing business, backing talentedindividuals Work cross-functionally in an agile environment to drive strategic business outcomes Our people are customer obsessed. They prioritise the needs and satisfaction of the customerabove all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. As theConsultant,Product Management , 13 month fixed term contract ,you will be part of the Business LendingProductteam,that’sdoubling down on customer obsession. Each day,you’llgoabove and beyondto: Deliver material improvement in NAB’s core lending product set, to improve customer,brokerand banker experience to increase sales, improve NPS and grow market share through active engagement with Distribution and Operations teams to develop and implement solutions. Develop detailed understanding of product processes and drive engagement across the value chain to improve collaboration and support customer and colleague service quality. Identify,championand implement continuous improvement opportunities across end-to-end processes, in conjunction with product managers and business unit engagement teams. Develop detailed understanding the risk and control frameworks across productprocesses, andactively manage the operating product risk profile to improve quality and compliance. Support product initiative delivery by understanding processimpactsand working with value chain partners to develop and implement solutions. As a product SME, support wider bank initiatives to deliver value and change. Help NAB achieve its business lendingobjectives. We’relooking for the best and brightest to deliver the best for our customers.You’llneed: Demonstrated experience working in a similar Product Management Consultant role within Banking,preferably in the Business Lending domain, or as a management consultant. Proven experience and knowledgeofproductmanagement disciplines and business lending processes coupled withanunderstanding ofproduct processes through the value chain to support initiative delivery andidentifyopportunities to improve. Demonstratedexperience in process analysis and design, structured problem solving and operational risk management. Prior experience in product development & initiative managementcoupled with change managementandimplementationexperienceisdesirable. Excellent communication and interpersonal skills and the ability to manage multiple priorities and work independently. Proven experience with effectively engaging and influencing a wide array of stakeholders, a high degree of business acumen. Demonstrated experience and knowledge of Agile ways of workingisdesirable. Proactive approach to problem-solving with proven analytical capability, and close attention to detail. A diverse and inclusive workplace works better for everyone We know that our people make us who we are.That'swhy we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood,respectedand celebrated.We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options. Join NAB If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. #LI-DNI #J-18808-Ljbffr