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Embedded QA Engineer
vor 4 Monaten
The duties and responsibilities include, but are not limited to, the following:Essential Functions:Embedded QA Engineer’s primary responsibilities will include but are not limited to:55% Design, Develop, Test, Document and Maintain Test setups, Test scripts and Software Applications to Troubleshoot, Diagnose or Qualify software and hardware components of the tablets.40% Maintain expert level of product knowledge and applications to provide product support and training to customers and partners.
Understand field technology, systems, and applications to contribute to the support team in product training, troubleshooting and procedures.Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.Research, Identify, Develop, Document and Recommend corrective measures to address technical issues identified in the field or in-house.
5% Work closely with internal engineering teams to ensure that they are meeting the customers’ needs and be a liaison to the customer.Additional Responsibilities
Additional Responsibilities include but are not limited to, the following:Escalate issues to management if problems have a common theme such as poor customer educational materials or a malfunction of a product.Provide feedback to management on ways to improve efficiency and customer experience based on experiences with troubleshooting issues.Flexibility in schedule to accommodate meeting requests by clients from different regions of the world (Australia, Europe , Asia)Other duties as assignedOther Essential Knowledge, Skills and Abilities
To perform the job successfully, an individual should demonstrate the following:2+ years’ experience in electronic repair and troubleshooting (May overlap with the above line item)Knowledge and operational skills in electronics combined with competency in computer software applications.Hands-on experience with electronic test equipment like Digital Multimeters and Oscilloscopes.Experience installing and troubleshooting 12 Volt products.Familiarity with bash and shell scripting.Familiarity with Vehicle Bus – Automotive Protocols.Travel to customer locations to solve integration issues (up to 10%)Education
Preferred Education:Bachelor’s degree in Electronics Engineering, Electronics Technology, Computer Engineering, or equivalent education.MECP Certification preferredTo perform the job successfully, an individual should demonstrate the following:Ability to learn new programming languages, technologies, and softwareQuick learner with the ability to multi-task in a fast-paced environmentTeam player with excellent communication skills, including good writing skillsMust have exceptional troubleshooting and customer service skillsEffective at working with remote stakeholders and peersHow to Apply:If you are interested in working at Micronet, please email your resume to
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