Manager - Retail Operations

BLUEPRINT BUSINESS ADVISORS PTY LTD. – Clifton QLD Job Type: Permanent position | Full time position Job Description Pay: A$70,000.00-A$80,000.00 per year. Our client, Clifton Fuels Pty Ltd operates a fuel store and a convenience store. The client is focused on providing Australians with quality fuels at competitive prices whilst exceeding customers’ expectations with exceptional service. The client is looking for a highly motivated full‑time Retail Manager who has a passion for retail, a love of customers and a drive to deliver results to join the team in business. You will be responsible for complete management of the store with a focus on customer service, operational efficiency, cost control and growth and help drive the seamless execution and delivery of key business imperatives through our retail network. The managerial and administrative aspect of your role will encompass determining product mix, stock levels and service standards, selling goods, maintaining records of stock, financial transactions and ensuring compliance with occupational health and safety regulations. Responsibilities Formulate and implement purchasing and marketing policies, and set prices Create and deliver daily plans and strategies to ensure store & individual budgets/targets are achieved Daily management of stock to minimise out of stocks, stock loss and maximise sales Manage, support and develop your team to drive performance Execute & manage visual merchandising within the store Manage and prepare budget reports, rosters, stock take and ordering Promote and advertise the establishment's goods and services Deal with queries, complaints and feedback from customers Analyze sales figures and forecast future sales Maintain awareness of market trends and monitor competitors Maintain records of financial transactions Ensure compliance with occupational health and safety regulations Oversee all operational aspects of the store such as stock control & rosters Qualifications & Minimum Requirements AQF Associate Degree, Advanced Diploma or Diploma in the relevant field 3+ years’ experience in a similar role Key Skills & Experience A passion for providing exceptional customer service Ability to lead and motivate the team to meet high service standards Proven ability to achieve sales, wages & stock loss targets Demonstrated skills in stock management Daily focus on driving sales, lifting KPIs and customer centricity Please note only short‑listed candidates will be contacted and your application will be treated as strictly confidential. #J-18808-Ljbffr