Control Room Operator

Brief Description Securecorp is a successful, progressive, and award‑winning company that provides premium security, cleaning, electronics and monitoring services nationally across various industries including retail, major events, prestigious corporate sites, aviation and much more. We are guided by our core values of reliability, integrity and results and we provide stability, growth and development opportunities to our valued employees. About This Opportunity Securecorp currently has an outstanding opportunity for an experienced full‑time Control Room Officer to provide excellent customer service and emergency response to one of our sites in Bankstown. You will receive a permanent full‑time roster tailored for optimal work‑life balance, complete with compensation featuring award‑based rates and additional allowances such as First‑Aid allowances where applicable. With opportunities for advancement within our organisation and beyond, your professional journey finds a promising trajectory with us. Responsibilities Assess and respond to situations of risk or hazard. Access control and monitoring CCTV, alarm systems. Incident report writing and data logs. Site safety and monitoring. Providing consistent high quality customer service. Control access to security‑sensitive areas. Interact with various stakeholders including client representatives, building and facilities management, contractors, emergency services, employees and the general public. Monitor access control, alarm control and CCTV to detect any security breaches or incidents. Risk identification, incident response and issue resolution. Access control. Incident report writing and data logs. Why Choose Securecorp? Refer a Friend Program: Earn $100 for each successful referral. Wellbeing Support: Access our Employee Assistance Program and Wellbeing Platform, including free health checks, exclusive discounts to major retail, restaurants, fitness centres and accommodation. Excellence & Innovation: With over 30 years of industry‑leading experience, we are committed to safeguarding our clients' assets and setting industry standards for excellence and innovation. Frontline Guardian Role: As a security officer, you will be the first line of defence, responsible for maintaining a strong security presence, responding to alarms, conducting patrols, and more. Career Growth: With our national size and presence within the industry, we invest in ongoing training and development programmes to help you reach new heights in your career. Flexibility: We value your contribution and offer flexibility to relocate to various sites across Australia if your current location or duties aren't meeting your potential. Recognition: We are proud to have over 2,500 dedicated team members and recognise your exceptional service with formal commendation awards and events all year‑round. Equal Opportunity Securecorp values diversity and welcomes applications from all backgrounds. We are an equal opportunity employer open to candidates of varied backgrounds who can demonstrate the following skills, experiences and aptitudes: Current security licence. Control room licence. Current first aid certificate. Impeccable presentation. Flexibility to work rotating rosters and willingness to work nights/weekends. Great communication skills both verbal and written. Ability to work as part of a team. Highly professional with excellent written and verbal communication skills and a positive attitude. Qualifications & Requirements To qualify, you must hold a current NSW security licence with a crowd controller component and a First Aid certificate. If you're an individual with exceptional customer service skills, a positive attitude, motivation and a sharp mindset, Securecorp wants you to be a part of our team. Whether you excel as an independent operator or thrive in a team, your commitment to safety sets you apart. Ready to make a difference? Apply now and secure your future with Securecorp. #J-18808-Ljbffr