Assistant Village Manager EOI

Vor 3 Tagen

Cairns, Österreich ISS Vollzeit

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

” Connecting People and Places to Make the World Work Better”.

We have an opportunity for an experienced Assistant Village Manager at our client's site in Kidston QLD . This Full Time opportunity is on a 2 weeks on, 1 week off roster with Fly-in, Fly-out from Cairns or Brisbane .

About the role

The Assistant Manager/Relief Site Village Manager is to maintain and develop the services of the Village Operation to the prescribed standards in accordance with the contractual client obligations. He/she is to do so in accordance with ISS policies, philosophy and standards to achieve total guest satisfaction. Create and develop positive employee relations throughout the Village.

The Position:

  • Have a comprehensive understanding of hospitality services in a camp/village operations setting
  • Understand all aspects of the service delivery requirements within the contract and execute these within the village operations.
  • Deliver strong leadership and people management capability.
  • Ensure effective and efficient delivery of service to a high standard across the village operations
  • Maximise revenue opportunities and maintain strict cost control measures
  • Ensure adequate resourcing and rostering for all services to be delivered at site
  • Ensure a strong site safety culture and compliance with Standard Operating Procedures (SOP’s)
  • Foster a strong reward and recognition culture
  • Support the ongoing development of your team to promote a flexible work environment where cross-skilling and upskilling of the team is valued
  • Ensure employee performance management is undertaken following established policies and procedures

Our Benefits:

  • All flights to and from site, and all meals and accommodation whilst onsite paid for
  • Values based positive company culture, with a caring and energetic team
  • Purposeful and rewarding work with a competitive salary
  • Access to staff discounts with wide range of companies
  • Ongoing learning and development opportunities
  • Internal opportunities within our global organization

Minimum Criteria:

  • Proven experience managing mining camp/village operations or an extensive hospitality management background
  • Demonstrated motivated, inspirational and effective leadership skills
  • Ability to manage and develop a team of ~40 employees
  • Ability to undertake regular travel to site as per FIFO roster
  • Demonstrated customer service ethic
  • Knowledge of health & safety requirements and delivery of strong safety culture outcomes
  • Solutions focused - proven ability to adapt and maintain a flexible approach to changing needs or priorities.
  • Organised – outcome and deadline oriented.
  • Effective communication and consultation with broad range of internal and external stakeholders.
  • Well-honed customer relationship skills.
  • Strong communication skills - verbal, written and presentation

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

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