Senior Solutions Program Manager

About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you’ll do Senior Solutions Program Manager is responsible for overseeing the development and implementation of technology solutions that align with the organization's strategic objectives. This role encompasses project management, product lifecycle management, capital and operational financial oversight, backlog management, people management, delivering to the business roadmap, and the management of external suppliers for application development and handover into operational support. Utilizing industry-recognized frameworks and in conformance with company policies and practices, the Senior Solutions Program Manager ensures projects are delivered efficiently, within budget, and to the highest quality standards. The day-to-day Project/Program Management This role ensures identified projects/programs are strategically aligned and delivered to meet business and commercial objectives. This role demands senior program manager capability to plan, direct, and be accountable for all aspects of program delivery from annual operating planning, business case development, resource management, customer relationships, communications, supplier management, financial management, change management, and project framework and lifecycle management. Solutions Management (Product Lifecycle Management) Develop and maintain product roadmaps, aligning short and long‑term project goals with business objectives. The role requires executing programs to ensure delivery readiness for key business applications, participating in product lifecycle reviews and supporting lifecycle activities, and executing product sunset activities as required. It also involves ownership of the delivery operating processes, work instructions, and tools. Additionally, it encompasses ownership of the delivery performance tracking, reporting, and improvement initiatives. The role is also responsible for project pipeline prioritisation. Financial Management The role involves managing financial aspects, including project budgeting, billing tracking, and financial reporting. This encompasses overseeing both operational and capital budgets. Additionally, the position is responsible for strategy and the development of the annual operating plan for accountable portfolios. Risk Management Leads risk management efforts for project and programmes, developing and implementing mitigation strategies and regularly reporting on status. Agile Development Maintain the project backlog, ensuring tasks are prioritised according to strategic value and resource availability. Vendor Management Manage relationships with managed service providers to ensure high‑quality application development services. Stakeholder Management Understanding and managing stakeholders both internal and external. What you’ll need Bachelor’s degree in Information Technology, Computer Science, or related field. Master of Business Administration (MBA) desirable. Proven experience in IT project/program management, financial management, product lifecycle management and vendor management. Professional certifications in ITIL, COBIT, and/or Agile methodologies. Extensive hands‑on experience managing successful projects and programs in multi‑national organisations involving the replacement or enhancement of major software platforms. Experience in the end to end delivery of a customer centric software based application. Ability to operate as both a project leader for larger initiatives and as a sole contributor when required. Leadership skills and ability to manage cross‑functional teams in a matrix environment. Ability to negotiate with internal and external stakeholders to achieve programme objectives with a win‑win mindset. Experience managing IT Managed Service Providers and external Suppliers. Excellent communication skills; capable of explaining to non‑technical managers the implications of various technology‑related initiatives/options. Natural problem solving inclination. High level presentation and interpersonal skills. A high level of intelligence ability to operate not only based on important past experiences, but in the light of the approaches and developments that occur in the market. Experience in the satellite and telco sector. Experience working with senior stakeholders. As this position directly supports Viasat customers in a global community who operate in numerous different time zones, it is essential that working hours are flexible. The post-holder in this role will be expected to work with their line manager to adjust working hours to deliver services as required by the role while maintaining a satisfactory life‑work balance. Must be committed to on‑going personal development. The post-holder must have and maintain a current passport. Hold or have the ability to achieve relevant Security Clearance, ideally NV1. What will help you on the job Demonstratable Experience in: IT Service Management (ITIL V4) Agile Project Management (Scrum) Project Management (Prince 2) ISO27001 CoA DISP Framework Protective Security Policy Framework (PSPF) Defence security principles framework (DSPF) EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on‑line application, please click here. Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. #J-18808-Ljbffr