Rotational Booking Administrator

Rotational Booking Administrator The closing date is 07 December 2025 An exciting opportunity has arisen to join the administration team within our Imaging MRI, Nuclear Medicine and X‑Ray departments. You should have the ability to work well under pressure, be organised and have excellent attention to detail. You must be able to work both independently and as part of a team, liaising with staff at all levels in a confident manner and be willing to learn. We are a diverse and friendly team who are dedicated and highly motivated to ensure both patients and staff receive the best service. As part of our Imaging Administration team, you may be required to work on a rotating shift pattern within our specialist areas. This is to broaden your skills and knowledge and to assist colleagues in different departments. The vacancy within MRI will involve shift work and weekends. The X‑Ray vacancy will involve working both at Addenbrooke's Hospital and Saffron Walden Community Hospital. Main duties of the job You will provide high‑quality administrative support to the department. Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments / meetings, filing, organising and booking meeting rooms, and general administrative support to the Department. You will play a key role in the efficient day‑to‑day activities of the department. You will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner. You will answer general queries and explain information relating to the department. About us Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, the Trust’s values – Together, Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We welcome applications for all positions in the organisation irrespective of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or socio‑economic background. Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full‑time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, if you are a Student visa holder, we will not be able to offer you a full‑time permanent contract unless you have: applied for a Graduate visa or you have successfully completed your course and applied for a Graduate visa before the anticipated start date of your employment The Trust is unable to offer sponsorship for this particular position. The advert will close at midnight on 7 December 2025. Interviews are due to be held on 17 December 2025. Benefits to you At CUH we support good working days with development opportunities and a wide range of benefits, including on‑site leisure facilities, a shopping concourse and day nurseries. We offer reduced‑cost Stagecoach bus travel to and from Cambridge University Hospital, free Park and Ride bus journeys between Babraham Road and Trumpington sites, and to and from Cambridge train station and our hospitals. Parking on site is subsidised for eligible staff. On campus, hot food is available 24/7 at a reduced cost. We also provide staff pod break spaces with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. CUH is committed to supporting a good work‑life balance irrespective of role or personal circumstance. Flexible arrangements may include part‑time working, job‑share, term‑time working and flexible start and finish times. If you would like to discuss the required hours of this role further, please approach the contact given – alternative working hours may be considered in some cases. We welcome applications from the Armed Forces. Qualifications Educated to GCSE level or equivalent NVQ level 2 Customer Service / Business Admin / ITQ or equivalent Admin or equivalent experience Experience Experience of working in a busy office environment or reception role Experience of prioritising, planning and organising own tasks Experience of working within guidelines Experience of customer service or dealing with the public Experience of IT packages – Microsoft Office Experience of working in the NHS Experience of working within medical records Experience of call handling Experience of dealing with difficult situations and confrontations Knowledge Understanding confidentiality and data protection Understanding of customer service Knowledge of Trust information systems Knowledge of the Trust including awareness of the Trust's priorities Knowledge of medical terminology Skills Ability to work as part of a team Good communication skills including telephone, e‑mail and face‑to‑face Ability to follow processes and procedures High level of ability to organise and manage own time, keeping to schedule and deadlines Good organisational skills Ability to meet deadlines Willingness to take on and learn new skills Attention to detail and accuracy Adaptability to change Ability to work under pressure Ability to store and safeguard confidential documents Additional Requirements Ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check for any previous criminal convictions. #J-18808-Ljbffr