ICT Support Test Engineer

Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent full-time opportunity Flexible working arrangements available Location: Newcastle, NSW Visa sponsorship available for the right candidate Competitive salary package of up to $120,000 inclusive of superannuation About the role The ICT Support Test Engineer will play a pivotal role in ensuring Kronos rules align with national Agreements and Awards, supporting accurate payroll processing across all Calvary business streams, including Public and Private Hospitals, Aged Care, and Community Services. This role involves reviewing, testing, and troubleshooting payroll systems, building matrices, and supporting systems integration and user acceptance testing. You will collaborate with cross-functional teams, vendors, and stakeholders to identify integration risks, develop test plans, and maintain effective service level agreements. Additionally, you will assist in system architecture assessments, documentation, and load testing to ensure compliance, efficiency, and reliability of payroll operations. Reporting to the Payroll Systems Manager, this role requires a strong understanding of healthcare business processes and a commitment to delivering high-quality, compliant payroll solutions across diverse organisational settings. Your main duties will include: Working closely with the payroll team and business stakeholders to resolve complex issues and mitigate risks in payroll processing. Maintaining up-to-date knowledge of industry payroll practices through active participation in professional networks and forums. Identifying errors and implementing effective processes to prevent recurrence. Developing, implementing, and reviewing risk management procedures to minimise operational risks. Conducting regular audits to ensure payroll practices comply with policy, procedure, and service level agreements (SLAs). Building and maintaining strong, productive relationships with internal and external stakeholders. Developing strategies to enhance the skills and capabilities of payroll employees. Supporting the design and implementation of systems that streamline and automate payroll processes. Defining core capabilities and create processes to anticipate and meet future payroll requirements. About you Analytical Thinking – You effectively gather information, analyse problems, make sound judgments, and develop appropriate solutions. Business Acumen – You understand business principles and practices, make sound commercial decisions, and drive business growth through the effective management of key accounts and strategic marketing. Customer Focus – You identify and respond to client needs, ensuring that quality and service standards are consistently met. Functional/Technical Skills – You apply, maintain, and continuously improve your in-depth specialist knowledge. Innovation and Change – You recognise and generate creative solutions, challenge the status quo, and identify opportunities for improvement. Persuasive Communications – You communicate effectively, both orally and in writing, with a positive impact and use appropriate influencing behaviours. Planning and Organising – You plan and schedule effectively, maintaining strong attention to detail to ensure the timely delivery of services. Relationship Management – You establish and nurture long-term relationships, developing a network of key stakeholders. Team Effectiveness – You work collaboratively and inclusively towards common goals in a team environment. Why work for Calvary? At Calvary, our staff matter. With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients. NFP salary packaging benefits, discounted health insurance and gym memberships Paid parental leave Training, development pathways and career opportunities Flexible hours that make sense for you As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today. Please note the following: As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role #J-18808-Ljbffr