Quality Assurance Manager

Overview We are excited to be looking for an enthusiastic QA Manager to join our dynamic team at our busy Dubbo Manufacturing site. This business-critical role is responsible for leading the improvement and management of the site's compliance initiatives, quality & food safety standards & the Quality Assurance Team. This position is key to improving quality through a clear systems-focused approach and achieving and maintaining high levels of Quality & Food Safety awareness on the site by driving engagement at all levels. We have recently rolled out I-Leader and firmly believe that maintaining our Quality Standards begins with our Production teams, so being collaborative is essential. Reporting directly to the Operations Manager with a dotted line to the Head of Quality for ANZ, you will be working in a team that is passionate about doing things well and working together to achieve our goals. No two days will be the same, but with a team that believes in working together, you will have the support you need to ensure our equipment runs efficiently and effectively. Key Responsibilities Maintain and monitor Quality Assurance objectives and activities supporting and complimentary to RPFC’s corporate business plan and policies. Design & implement the Quality & Food Safety Strategy throughout the site to support delivery of the broader business objectives & goals. Develop, implement, maintain and enhance the Quality Assurance System and documentation. Lead execution, design, implementation, improvement & management of the site's hygiene, sanitation & GMP Programs. People Management Facilitate a positive change culture in the workplace; engage on the production floor and build positive and respectful relationships with operations. Coordinate training to maintain a correct balance of skills and ensure succession plans are in place. Provide coaching and leadership to high performers to support career development where appropriate. Manage performance and disciplinary issues in line with the agreed Performance Management Process. Health, Safety and Environment Provide and maintain systems of work and working environments that are safe and without risks to health. Make proactive recommendations and offer solutions to improve quality and work efficiency, and participate in regulatory, third party and customer audits and inspections, and corrective action responses. To be successful in this role, you will need to Proven QA Management experience in an FMCG business with staff management responsibilities. The role operates 24/5 at pace and the QA Team must keep up with the rate of change on site. Extensive knowledge of Quality Systems and Internal Auditing in a Food Manufacturing environment. Demonstrated leadership capability including interpersonal skills, influence, negotiation, conflict resolution and stakeholder management. Ability to lead a food manufacturing site towards quality improvement and maintain those processes. Experience in audit preparation, maintenance and improvement initiatives. Experience in HACCP, SQF and related documentation compliance. Bachelor’s degree in food science, Food Technology or related discipline; Auditor qualifications are highly regarded. What We’re About Welcome to RPF, where we believe in keeping it Real. Since 1994, we have been Australia and New Zealand’s pioneers in fresher dog and cat nutrition. We’re dedicated to fostering authentic partnerships, encouraging real ambition, and providing real career opportunities for our employees. Real means fresher ingredients and fresher methods, and we’ll never stop expanding and innovating. We compete in every pet category and channel with brands such as Ivory Coat, Nature’s Gift, V.I.P. Petfoods, and Love ‘Em & Fussy Cat. We have grown to over 900 people across Australia and New Zealand, China, Southeast Asia, and Europe. The pet industry is expanding rapidly, and this is a unique opportunity to be part of our growth story and advance your career. Why Join Us? Do work that matters. We’re pioneering in a new area of pet food with a focus on fresher nutrition. We offer autonomy to do your best work and make a real difference. We encourage ideas for new products or system improvements. Growing and global — we’re expanding across APAC and Europe. You’ll work with a team of passionate people and have opportunities for internal mobility and leadership training to fast-track your career. We offer generous perks including pet-friendly benefits, career development, and flexible leave options. What’s Next If you’re ready to unleash your potential and contribute to our growth in the booming pet industry, we’d like to hear from you. We are proud to be an Equal Opportunity Employer. Diversity is in our DNA. If you need any reasonable adjustments or accessibility assistance, or would like to note which pronouns you use during the hiring process, please contact accommodations: (emailprotected). We look forward to hearing from you. Please note: NO agencies will be considered during this process. We encourage you to refrain from submitting unsolicited profiles. #J-18808-Ljbffr