Senior Analyst

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self. Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: Your Role As a Senior Analyst you will drive strategic enhancements and deliver high-quality analysis across our Travel and Accident & Health (A&H) business for Australia & New Zealand. In this dynamic role, you’ll partner with teams across underwriting, distribution, operations, and IT to optimise systems and workflows, support strategic projects, and ensure seamless rollout of new enhancements. You’ll be responsible for analysing business processes, preparing insightful reports and dashboards, managing platform errors, and facilitating requirements workshops with stakeholders. Key Responsibilities Conduct in-depth analysis, process mapping, and workflow documentation to identify opportunities for optimisation Plan and coordinate systems and platform changes, including quality assurance monitoring Manage requirements gathering, change requests, and facilitate workshops with business users Oversee day-to-day operations and support strategic project execution Collaborate with cross-functional teams for training and implementation activities Monitor industry trends and drive initiatives to improve client satisfaction and partnership quality Prepare dashboard reporting, production monitoring, and ad hoc reports for stakeholders Qualifications Skills & Experience Proficiency in MS Office and Project Minimum 2 years’ experience delivering projects/programs in an insurance environment Proven record of delivering projects on time, within budget, and to quality standards Strong stakeholder management and communication skills Excellent analytical skills with attention to detail and accuracy Planning and organisational experience Desirable: Systems knowledge, portfolio management understanding, and experience working with Underwriting, Distribution, Operations, and IT If you’re a proactive problem solver with a passion for driving business improvements, join Chubb and help shape the future of Travel & A&H insurance We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme. #J-18808-Ljbffr