Product Support Sales Representative
Vor 2 Tagen
Company : Hastings Deering (Australia) Ltd About the Role Our Construction Industries team is seeking a passionate and customer-focused Product Support Sales Representative (PSSR) to join our Central Queensland Support team. This is a permanent, full-time opportunity based in Mackay. Reporting to the Product Support Sales Manager – Regional, this role is pivotal in developing strong, trusted relationships with customers across a defined territory. You will deliver aftermarket solutions that support equipment performance and reduce total cost of ownership. Key Responsibilities Include : Build and maintain trusted relationships with assigned customers, understanding their business drivers and service needs. Develop and execute Account and Territory Plans in alignment with performance targets. Own and manage the sales funnel using CRM to identify, track, and progress all parts and service opportunities. Conduct equipment inspections (e.g., CTS, TA1 / TA2) to identify health risks and generate proactive service opportunities. Maintain accurate equipment and customer data in CRM, ensuring all interactions and issues are recorded. Resolve parts, warranty, or service issues in collaboration with internal stakeholders to improve customer satisfaction and uptime. Promote Caterpillar service offerings including CVAs, Repair Options, Rebuilds, and Digital Platforms (HD360, VisionLink, Cat Inspect, Cat Central). Monitor competitive activity, fleet movements, and equipment age to identify new or at-risk opportunities. Communicate our value delivery and business initiatives through regular meetings with key customer influencers. Driving initiatives that demonstrate the value, capability, and quality of Hastings Deering’s business solutions to achieve budgeted parts and service targets. About You Minimum of five years’ experience in a customer-facing role within the heavy earthmoving or related industry. Proven experience managing a large and diverse customer base with strong territory management skills. Demonstrated ability to build long-term, value-driven relationships that enhance business outcomes. Tertiary qualifications in Business, Commerce, Engineering, or equivalent experience. Relevant trade qualifications (desirable). Knowledge of Caterpillar products and Hastings Deering systems (desirable). Proficiency in CRM systems and strong capabilities in sales execution, customer acquisition, and account management. Strong communication, influencing, and problem-solving skills with a focus on customer experience. The Benefits Hastings Deering offers a wide range of benefits including : A rewarding career with diverse opportunities. A competitive remuneration package + commission structure + fully maintained support vehicle. Salary Continuance Insurance. Employee Assistance Program for employees and their families. Discounts on private health, vehicles, travel and more. A culture of inspiration, innovation, collaboration and execution. Ongoing training & support to further your career. Free on-site parking. Annual salary reviews. How to Apply If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and either apply now or Celeste Middleton - Talent Acquisition Partner via #J-18808-Ljbffr
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Product Support Sales Representative
Vor 6 Tagen
Mackay Regional, Österreich Sime Darby Motors Group VollzeitProduct Support Sales Representative page is loaded## Product Support Sales Representativelocations: Australia | CQ | Mackay - Hastings Parktime type: Full timeposted on: Posted Todayjob requisition id: JR **Company :**Hastings Deering (Australia) Ltd**About the Role**Our Construction Industries team is seeking a passionate and customer-focused **Product...
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Product Support Sales Representative
Vor 2 Tagen
Mackay Regional, Österreich Sime Motors VollzeitCompany : Hastings Deering (Australia) Ltd About the Role Our Construction Industries team is seeking a passionate and customer-focused Product Support Sales Representative (PSSR) to join our Central Queensland Support team. This is a permanent full-time opportunity based in Mackay. Reporting to the Product Support Sales Manager Regional this role is pivotal...
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Product Support Sales Representative
vor 8 Stunden
Mackay Regional, Österreich Sime Darby VollzeitAbout the Role Due to an internal promotion, our Construction Industries team is seeking a passionate and customer-focused Product Support Sales Representative (PSSR) to join our Central Queensland Support team. This is a permanent, full-time opportunity based in Mackay. Reporting to the Product Support Sales Manager – Regional, this role is pivotal in...
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Territory Product Support
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Mackay Regional, Österreich Hastings Deering (Australia) Ltd VollzeitA reputable construction support firm is seeking a Product Support Sales Representative to join their Central Queensland Support team in Mackay. This full-time position requires a customer-focused individual with at least five years' experience in a relevant industry. Responsibilities include managing relationships, executing sales plans, and promoting...
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Product Support Sales Specialist – Drive Uptime
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Mackay Regional, Österreich Sime Motors VollzeitA leading company in heavy equipment support is seeking a Product Support Sales Representative in Mackay, Queensland. This role involves building relationships, managing a sales funnel, and promoting after-market solutions within a diverse customer base. Ideal candidates will have a background in customer-facing roles, strong communication skills, and the...
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Rural Products Sales
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Showroom Sales Representative
vor 7 Stunden
Mackay Regional, Österreich Aidacare VollzeitShowroom Sales Representative Location: Mackay QLD branch Hours: Monday – Friday, Full Time Permanent Reporting: Branch Manager About The Role In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with...
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Rural Products Sales Rep
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Mackay Regional, Österreich Elders Rural VollzeitAccepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all...
