Customer Experience Architect
vor 3 Wochen
Our client is an iconic Australian organisation currently seeking a Customer Experience Architect to deliver on a multi year program of work. Your new role will see you leading and supporting the strategic experience vision and execution of the strategy for a key program of work being rolled out nationally. You will be leading discovery of key journeys and features, cross-functional orchestration of experience and delivery, ensuring the initiative meets strategic, financial, and operational objectives. This role will see you driving the customer research to support the optimisation of customer journeys across a range of physical and digital touch points. Ideally you will bring experience from either the logistics, retail or eCommerce sectors to help drive tailored solutions ensuring all customers will enjoy exceptional experience with both product and brand. Skills and Experience: Experience design, service design, or product design experience, with a focus on logistics, eCommerce, or customer delivery solutions Proven ability to lead and support end-to-end design/experience lifecycles Demonstrated success in leading experience design for large, cross-functional programs with multiple touch points and complex stakeholder environments Strong collaboration skills, with a proven ability to work across functional teams and/ or vendors Expertise in experience design tools (e.g., Figma, Miro) and research platforms (e.g., Askable, UserTesting, Optimal Workshop) Advanced expertise in design methodologies, customer journey mapping, information architecture, and accessibility standards (WCAG) Our client is offering an initial 6 month contract with the view to extension. Offices are based in Melbourne's inner suburbs with a requirement to be onsite 3 days per week. For more information feel free to contact Ben Austin at **********@talentinternational.com Apply today to see how we can elevate your career #J-18808-Ljbffr
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Senior Experience Architect
vor 2 Wochen
City of Melbourne, Österreich Bupa Australia VollzeitJoin to apply for the Senior Experience Architect role at Bupa Australia We have a clear ambition to be the world’s most customer‑centric healthcare company. To bring our ambition to life, we are evolving how we do things to create value for our customers now and into the future. Our global purpose is to help our customers live healthier and happier...
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Senior Experience Architect
vor 2 Wochen
City of Melbourne, Österreich Bupaoptical VollzeitBe at the heart of it! We have a clear ambition to be the world's most customer‑centric healthcare company. To bring our ambition to life, we are evolving how we do things to create value for our customers now and into the future. Our global purpose is to help our customers live healthier and happier lives. Just imagine the impact you could make. How will...
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Senior Architect — Banking Tech
vor 2 Wochen
Council of the City of Sydney, Österreich Westpac Group VollzeitA leading financial services provider in Sydney is seeking an experienced Senior Architect to design innovative solutions in their customer engagement domain. You'll work closely with a high-performing team, ensuring business needs are met through effective architecture. Applicants need proven experience in solution architecture within the banking sector and...
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Solution Architect
vor 4 Wochen
City of Melbourne, Österreich Suncorp Group VollzeitJoin to apply for the Solution Architect - Customer Platforms role at Suncorp Group . We’re seeking a Customer Platform Solution Architect to lead the strategic design and evolution of Suncorp’s Customer Data Platforms. This role is central to how we deliver personalisation at scale, drive data integrity, and enable seamless integration across marketing,...
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Data Architect
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Data Architect role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$149,739.00/yr - A$173,174.00/yr Details...
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Senior Experience Architect — Omni-Channel Leader
vor 2 Wochen
City of Melbourne, Österreich Bupaoptical VollzeitA healthcare company is seeking a Senior Experience Architect in Melbourne to lead customer journeys and digital experiences. The role involves defining experience architecture frameworks, collaborating across teams, and designing omni-channel experiences. The ideal candidate has over 7 years of experience in design and strong stakeholder engagement skills....
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Solution Architect
vor 4 Wochen
City of Melbourne, Österreich Suncorp Group VollzeitWe’re seeking a Customer Platform Solution Architect to lead the strategic design and evolution of Suncorp’s Customer Data Platforms. This role is central to how we deliver personalisation at scale, drive data integrity, and enable seamless integration across marketing, sales and service journeys. What You’ll Do Architect the end-to-end customer and...
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Data Architect
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney CBD NSW Employment Type: 4 x Temporary roles until 30 June 2026 Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) Salary Range: $149,739 - $173,174 p.a. base salary dependent on experience, plus 12%...
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Senior Experience Architect
vor 2 Wochen
City of Melbourne, Österreich Bupa Australia VollzeitA healthcare company is seeking a Senior Experience Architect to lead the design and implementation of customer journey architectures. This role requires over 7 years of experience in experience design with a strong focus on systems thinking and omni-channel strategies. The selected candidate will collaborate across teams and have the opportunity for hybrid...
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Customer Solutions Architect
vor 4 Wochen
Council of the City of Sydney, Österreich Nokia VollzeitCustomer Solutions Architect, Nokia As a Customer Solutions Architect at Nokia, you will play a pivotal role in shaping the future of network services for our customers. Collaborating closely with multi‑disciplinary teams, you'll engage directly with stakeholders to identify needs and deliver tailored, end‑to‑end solutions utilizing our cutting‑edge...
