Family Dispute Resolution Advisor

Family Dispute Resolution Advisor - Yeppoon Add expected salary to your profile for insights Are you passionate about helping families navigate conflict with dignity and respect? $40.00 per hour + generous salary packaging (Full-time) Enjoy a stable work environment that genuinely offers a supportive work‑life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well‑being. About the Role: As a member of the Family Relationship Centre within the Clinical & Social Services Team, the Family Dispute Resolution Advisor is responsible for delivering information, support, referral, and case management services to clients. You will work with separating or separated families to support child‑focused, sustainable outcomes in line with the Family Law Act. Key responsibilities include: Providing information, support, and referrals with the wellbeing of children as the central focus. Completing client intakes and risk assessments. Conducting Child in Focus sessions. Participating in business development and networking activities. All services must be delivered in accordance with the Family Law Act, the Family Relationship Centre Operational Framework, and CatholicCare’s Quality Management System policies and procedures. What We're Looking For An associate diploma with relevant experience; OR A relevant certificate with relevant experience; OR Experience gained through previous appointments, service, or study at an equivalent level; OR Demonstrated capability to undertake the required activities. A current C or CA class driver’s licence (QLD). Core Competencies Ability to work with diverse families and manage sensitive situations with empathy and professionalism. Strong communication, assessment, and organisational skills. Working knowledge of statutory requirements relevant to the role. Ability to use computing systems effectively and manage your own schedule/calendar. Other Requirements Review client needs to ensure appropriate and efficient service delivery and referrals. Complete all client intake and risk assessment processes. Undertake community engagement to promote CatholicCare programs and increase client participation. Develop and maintain community networks with agencies and stakeholders in consultation with your line manager. Participate in regular team meetings. Ensure accurate data entry and program reporting in line with funding and organisational requirements. Maintain strict client confidentiality at all times. At CatholicCare, our people are at the centre of everything we do. We’re a large, vibrant not‑for‑profit organisation providing services across Central Queensland — from Mackay to Bundaberg and out to Longreach. So what's great about CatholicCare? ⭐ A values‑driven organisation committed to making a difference. ⭐ Supportive team culture with mentorship and professional development opportunities. ⭐ Our people are at the centre of everything we do. ⭐ We’re an organisation with big plans - our 430 strong workforce continues to grow and there’s no plan to stop any time soon ⭐ Access to Employee Assistance Program and wellness initiatives. ⭐ Meaningful work where you can contribute to positive organisational change. How to Apply Don’t wait — apply now and start making a genuine impact in your community. To apply for this fantastic opportunity, please submit: A cover letter addressing the key aspects of the role Don’t miss out Apply today and be part of a team at CatholicCare Central Queensland. NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement. #J-18808-Ljbffr