In-Clinic Sleep and Pain Program Coordinator

SD Laboratories works with Physiotherapy clinics under the guidance of CEO Dr Prateek Bando, Prof. Tony Goldschlager (Neurosurgeon) and Peter Allen (Head Physiotherapist). There is great potential for physiotherapists to treat chronic pain by treating sleep. This initiative by SD Laboratories aims to integrate clinical research into physiotherapy practice, specifically highlighting how poor sleep - often caused by disorders like insomnia or obstructive sleep apnea - exacerbates pain sensitivity and systemic inflammation. Research demonstrates that by treating concurrent sleep disorders and ensuring proper body support during rest, clinicians can significantly reduce pain severity and sensitivity in chronic pain patients. For patients with residual pain, despite maximal physiotherapy care, treating sleep can make a profound difference to quality of life, and help reduce the need for more risky invasive pain reduction strategies. This holistic treatment option shows great potential to empower physiotherapists to achieve better pain reduction for their patients. We are now working with Physiotherapy clinics and clinicians to implement an evidence-informed model of care that puts into place interventions aimed at improving sleep quality to reduce pain into regular Physiotherapy practice. About The Role We are seeking a motivated and organised In-Clinic Sleep and Pain Program Coordinator to support clinics to roll out this program for patients. This casual role is open to flexible hours depending on your availability and is based in Brisbane. In this role, you will drive engagement for the program by providing on-site guidance to clinic administrative staff and physiotherapists, ensuring all participants receive continuous assistance and care throughout the process. The role is similar to a person who supports clinical trial participants for successful recruitment of patients into trials. An exciting part of the job will be achieving meaningful outcomes for patients with chronic pain and educating physiotherapists and clinic administrative staff in this new area of clinical care that focuses on the connection between sleep and pain. You’ll create strong relationships with the clinic staff to ensure good administrative processes are managed successfully ensuring the adoption of the program by the clinic. You’ll work closely with our Melbourne-based Clinic Success team, as well as our Physiotherapist educators and will move from clinic to clinic as more clinics adopt the program, ensuring successful patient outcomes. You’ll be passionate about involvement with implementing this world first program in Physiotherapy clinics. They will be strong communicators, able to tell patients about the program, give them information about pain and sleep and assist them to fill in questionnaires and direct them to the next steps of the program process. Your Responsibilities On-site program implementation support: Travel to clinics predominantly in Brisbane and surrounds to assist with the launch and early phase of the program. You may be required to travel to regional areas if, and when, required. Admin support: Help clinic staff understand and execute the programme. Working with the clinic to ensure good administrative processes for reception and nursing staff. Patient engagement: Assist in driving patient engagement through explaining the questionnaires, providing information, answering questions and supporting clinic staff in communicating the programme mission and steps. Direct patients to the next steps of the programme process. Feedback & reporting: Collect feedback from clinic staff and patients during the implementation phase and report key findings. SD Labs: Work closely with our Clinic Success team, as well as our Physiotherapist educators. Your Experience & Capabilities You are process-driven and highly organised with a sharp eye for detail. You are committed to achieving positive patient outcomes. You enjoy sharing what you know with others. You have experience supporting clinical trials and are comfortable working within a clinic environment. You possess excellent interpersonal skills and feel confident presenting to or leading groups. You can work effectively on your own and are available to travel between clinic sites, including occasional visits to the SD Labs Headquarters in Melbourne. You are proficient with administrative tools like Google Sheets. Experience with clinic patient management software is a definite plus. You must have a current valid drivers' licence. Are you a student wanting to get some experience or your foot in the door? Is your background as an athlete or a sportsperson? Do you have experience in a medical, nursing, or physio setting? This is a very exciting opportunity to work together with highly experienced, friendly and passionate people in the clinics and our wider SD Labs team. If this role resonates with you, apply now by sending in your resume and a short cover letter. Please note, successful applicants will be required to provide valid evidence of Australian work rights and undergo a National Police Check as a condition of employment. #J-18808-Ljbffr